Specialist Cloud Admin (AWS)

Job Description

Job Title: Specialist Cloud Admin/ Sr. Specialist Cloud Admin

Location: Mumbai/Pune

Job Summary

• The Cloud Ops Administrator is responsible for managing Teradata’s as-a-Service offering on public cloud (AWS)
• Delivery responsibilities in the areas of cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.
• Supporting the onsite teams with migration from On premise to Cloud for customers
• Implementing security best practices, and analyzing the partner compatibility

Key Responsibilities

• Manage and support 24x7 SaaS environments for multiple customers
• Devise and implement security, operations best practices
• Implementing development, production environment for cloud data platform environment
• Backup, Archive and Recovery planning and execution of the cloud-based data platforms
• Throughput monitoring, load balancing, improving the overall system health by optimizing the key AWS resources
• Proactively monitor ticket queue and assignment of tasks and tickets
• Ensuring SLAs are met for the Incidents and Changes
• Ensure all scheduled changes are implemented within the prescribed window
• Play the role of First responders for any system down situations and make technical contribution to minimize the downtime and speedy return to service
• Collaborate with multiple engineering groups and ensure high system availability
• Work with CSP in handling CSP issues and minimize the impact on cloud data platforms

Mandatory Skills / Attributes

• Full time Engineering Graduation or MCA or Equivalent
• Minimum 7 years of IT experience.
• Minimum 4 years of Cloud hands-on experience (AWS).
• Should have hands on experience on basic AWS services
• Must have worked-on but not limited to AWS API gateway, IAM, CloudWatch, Container, Lambda, route53, Kubernetes, Elastic LB, VPC, Docker
• AWS Certified SysOps Associate
• Should have basic leadership qualities.
• ITIL or other relevant certifications are desirable
• Service Now / ITSM tool day to day Operations
• Must be willing to provide 24x7 on-call support on a rotational basis with the team.
• Must be willing to travel – both short-term and long-term
• Contribute towards automating provisioning, operation, monitoring and troubleshooting of the cloud data platform infrastructure

Preferred Skills/Certifications

• Teradata/DBMS Experience Hands on experience with Teradata administration and strong understanding of Cloud capabilities and limitations
• Thorough understanding of Cloud Computing: virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models and the current competitive landscape
• Thorough understanding of infrastructure (firewalls, load balancers, hypervisor, storage, monitoring, security etc.) and have experience with orchestration to develop a cloud solution
• Should have good knowledge of cloud services for Compute, Storage, Network and OS for at least one cloud platforms
• Knowledge of monitoring, logging and cost management tools
• Should have good understanding of data archive/restore policies.
• Working experience in Linux administration, bash/shell Scripting and AWS CLI
• Basic understanding of Datadog, Confluence and Jira
• Working experience on any of the RDBMS like Oracle/DB2/Netezza/Teradata/SQL Server, MySQL/Redshift/Synapse would be a plus
• Professional/Specialty Level AWS Certification

Others

• Excellent oral and written communication skills in the English language
• Good team player.
• Good presentation, communication skills.
• Ability to work in a collaboratively in a global context.