Chief of Staff - Platform

Job Description

Chief of Staff - Platform

This is a highly influential role combining strategic planning, business management, program optimization, internal communications, and cross-functional initiatives and collaboration within the Platform organization and across all departments within which it interfaces. Reporting directly to the SVP & GM, Platform, this role will drive the rhythm of the business, ensure alignment across the Platform leadership team and be a highly visible partner in optimizing performance and accelerating the future growth of our business.

Responsibilities:

• Serve as a trusted advisor and sounding board to the SVP & GM of Platform.
• Drive strategic cross-functional initiatives and projects across the Platform team, ensuring execution and timely delivery.
• Serve as a liaison between staff, senior leaders, executives regarding planning and business optimization initiatives.
• Drive continuous improvements in operational capabilities and processes to optimize efficiency.
• Prepare and facilitate effective meetings such as leadership team meetings, product reviews, operational reviews, and all hands.
• Help manage the flow of information within the leadership team and the broader products & technology org in partnership with other leaders.
• Provide insight into the alignment and effectiveness of the leadership team, helping them connect the dots across the organization and collaboratively deliver on the most important team objectives.
• Monitor the progress of key initiatives, ensuring product commitments and priorities are being executed.
• Lead and follow effectively as situations warrant, working in close partnership with cross-functional team leaders, Chiefs of Staff and business operations partners, especially those in Finance, HR and Communications to drive strategic clarity and insure operational excellence.

Qualifications:

• 10+ years of experience in business operations, administration, technical advisory or leadership roles.
• Excellent stakeholder management skills. Ability to cultivate and maintain solid relationships with technical, operational and go-to-market leadership.
• Proven track record of collaboration and confidentiality on sensitive business, organization, and people topics.
• Proven track record of creating new business operations programs and optimizing existing programs to increase productivity
• High attention to detail with strong analytical skills
• Ability to communicate clearly to both technical and non-technical audiences
• Demonstrated ability to lead complex strategic and operational cross-functional initiatives
• High comfort in working under pressure, time-sensitive and rapidly evolving environments
• Ability to work across multiple functions spanning various levels of the organization
• Excellent judgment, critical thinking, and problem-solving skills
• Proactive in nature with the ability to anticipate the needs of the business