Associate User Researcher

Job Description

Company Description

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

Job Description

In collaboration with the UR team, the Associate User Researcher will assist in designing, preparing and conducting user experience research in support of game development. The Associate User Researcher will participate in all aspects of the UR process including recruitment, technical setup, interacting with and observing participants, conducting post-test interviews, assisting with data analyses and reporting, and other User Research related tasks to provide constructive improvements to the Game Designers. We are looking for an individual with great attention to detail, critical thinking, and exemplary interpersonal skills to join the team!

RESPONSIBILITIES:

• Assist with preparation work for playtests, including identifying test focus areas and methodologies
• Develop questionnaires, interview protocols, and checklists for playtests
• Act as a moderator during playtests
• Work closely with the UR team to assist in analyzing qualitative/quantitative data, and assist in reporting data and findings
• Maintain our player database and assist in recruiting study participants
• Manage the technical aspects of the playtests (multiplayer connections, build stability, streaming and capture functionality)
• Mentor User Research Moderators

Qualifications

• Bachelor’s Degree (B.A.) related to Human-Computer Interaction, Psychology, User Research, Human Factors or 2-4 years’ experience or training in a related field
• A track record of strong communication/interpersonal skills - including the ability to present results to various internal/external stakeholders
• Excellent analytical and critical thinking skills
• Highly effective time management and organizational skills

PREFERRED QUALIFICATIONS:

• Enthusiasm for playing and understanding a variety of video games
• Experience in a similar research-oriented position
• A background in game design or other video game industry experience considered a huge asset

Additional Information

• Heavily subsidized paid medical and dental insurance for employees and dependents.
• Paid life and short- and long-term disability insurance.
• 401(k) plan with match.
• New hires start with 3 weeks of vacation annually, increasing to a cap of 5 weeks based on years of service along with 3 additional weeks of wellness time.
• 10 paid holidays (and we’re closed the week between Christmas and New Year’s Day).
• 12 weeks paid maternity leave and 6 weeks paid paternity leave.
• Employee Assistance Program.
• Body-Mind-Soul monthly reimbursement program for eligible activities.
• Strong, incentivized, employee referral program.
• Flexible work schedule.

All your information will be kept confidential according to EEO guidelines.