Senior Account Manager - Advertising

Job Description

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a highly motivated, experienced individual to join our Account Management team. In this role, you will be dedicated to a strategic, priority client list within our Vertical accounts team. You will be responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. This role includes strategic planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial team member who can anticipate client needs. Above all, your work will impact the way the world experiences music.

What You'll Do

• Deliver outstanding customer service to Spotify’s advertiser and agency partners
• Field client questions throughout the sales cycle across all buying channels
• Work as a dedicated Account Manager for strategic, priority accounts
• Provide guidance and mentorship to AMs within your vertical as an expert of the AM role
• Participate and lead trainings for the AM team as a tenured member of the team
• Own the RFP response and media plan processes across all buying channels
• Prepare key data points for client meetings and media plan recommendations
• Regularly participate in client meetings to deepen client relationships
• Partner with cross-functional internal teams to deliver campaign results
• Spearhead the campaign activation processes and creative production processes
• Partner with Campaign Manager to manage campaign performance and ensure success
• Provide ongoing, comprehensive campaign insights and findings to client
• Lead brand measurement initiatives and present findings to clients
• Proactively identify and close incremental and renewal opportunities
• Own the post-campaign analysis with takeaways and recommendations to drive repeat business
• Adhere to internal guidelines, processes, and operating cadences

Who You Are

• You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business
• You have a minimum of 6+ years experience in digital media, planning and/or buying; previous mentorship preferred
• You have strong industry knowledge and a desire to grow within the digital media industry
• You have a reputation of providing world class customer service
• You have the ability to translate client requests to make recommendations that meet business objectives
• You have the ability to craft impactful sales rationale stories by using data and research
• You are a highly organized and focused multi-tasker with strong attention to detail who can work independently within a team focused organization
• You thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills
• You have excellent dexterity in Excel and Powerpoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems

Where You'll Be

• This role will be based in New York City

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service. Apply for this job