Manager, Global Travel Security

Job Description

KPMG is currently seeking a Manager, Global Travel Security to join our Global Security organization.

Responsibilities:

• Support the Global Security Executive Director in ensuring international travel risks are appropriately managed and that a robust program of monitoring, analysis, and response is maintained; assist in the development and implementation of global and regional traveler security standards, procedures, and protocols
• Manage a preventive and proactive global travel risk program that reduces the likelihood of an incident and mitigates the impact of any unavoidable events to lower residual risk; track emerging global security and medical events that could, directly or indirectly, impact KPMG personnel or assets, sharing commentary, analysis, and data with member firms and other leadership stakeholders
• Perform risk assessments upon request from member firms to support international travel, providing guidance to individuals and business leaders to help them navigate risk controls and defined processes; coordinate in-country security support as required; provide risk reduction advice and guidance to reduce exposure to travel associated security, medical and other types of threats
• Write defensible and rigorous Policies, Procedures, Risk Assessments and Standard Operating Procedures, the goal being to create and scale consistency across all regions, respond to incidents/crises affecting or potentially impacting the physical security and safety of KPMG personnel and coordinate as appropriate with member firms, via their traveler security teams, the Risk Management Partner network and regional and global leadership to manage and mitigate immediate risks
• Develop traveler security & safety incident response plans, provide advice and guidance to member firms on the implementation of effective traveler security programs, crisis planning & response, security and medical landscape awareness and traveler location tooling; lead in-traveler related incident response scenarios and the training and testing of incident member firm response teams
• Manage International SOS and other specialist security and travel vendors at a tactical and operational level, ensuring that consistent, high-quality service is provided to member firms and ensuring that Service Level Agreements are being met; act as the traveler security technical representative to member firms in their contracting of relevant vendor security support to ensure appropriate, high-quality services are procured and provided
• Liaise with and influence key stakeholders across member firm traveler security and management cohorts to increase awareness of and support for the traveler security & safety agenda, driving effective collaboration and engagement; prepare and present reports to leadership on traveler security and safety matters as required; develop and maintain a network of relationships across relevant traveler security practitioners and vendors, including liaison with local and state law enforcement, and federal agencies, to exchange information and seek support when required

Qualifications:

• Minimum five years of recent experience in a travel security or risk management role, either in-house or contracted within a large national, international, or multi-national organization
• Bachelor's degree in Business, Security, or a related field or equivalent work experience
• Extensive experience supporting traveler security programs across multiple sites/campuses with a track record of success and increasing responsibilities; good depth and breadth of travel security knowledge, principles, and practices, with experience in operating across high-risk environments; strong understanding of key traveler security principles and practices; experience conducting traveler risk assessments; experience working with global outsourced vendor providers, strong commercial awareness; program/project management qualifications are an advantage
• A recognized security qualification or strong affiliation to industry recognized bodies is preferred, but not essential; should possess global situational awareness and a strong understanding of, or keen interest in, geopolitics, international security, and current affairs
• Ability to work under pressure and ensure critical dates are met; innovative, highly motivated, very positive and possess the ambition and drive to succeed, and the pragmatism to accept that few issues will be clear cut; substantial analytical and problem-solving experience combined with the flexibility to change priorities and respond quickly according to circumstances; proactive in identifying problem areas and innovative in developing new systems and implementing improved procedures; ability to think creatively and help design and deliver engaging employee-facing training content
• Confident operating in a matrixed organization and working cross-functionally with other leaders and teams on traveler security events/programs; able to respond and react efficiently and effectively to crisis situations; willing to travel internationally, respond to emergencies after-hours and to work nights, weekends, and/or holidays as operational needs demand; willing to work in a hybrid environment principally from his/her current location/residence but from a KPMG office when required; fluency in another language is beneficial though not a requirement