Senior Quality Assurance Engineer

Job Description

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Senior QA Engineer to join our Technology team.

Want to help us transform the travel experience? The ideal candidate will have experience with 2+ years in the E-commerce/Retail industry , 2+ years of manual/automation work, and end-to-end testing experience in an Agile environment. This role reports to the QA Lead and will be hybrid with a quarterly in-office attendance required and determined by your manager.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you’ll do:

• Develop and execute software test specifications, test plans, test cases, and test scripts and present documentation to ensure technical completeness and accuracy for automation
• Perform hands-on manual testing for functionality and usability
• Help in planning an automation re-architecture effort & managing large-scale end-to-end testing/automation strategies while coordinating across multiple teams and stakeholders
• Analyze requirements, and perform ambiguity analysis to ensure that requirements meet design specifications and standards
• Proficiency in Javascript and creating automated scripts with said language.
• Automating using Playwright is preferred but not required.
• Identify and investigate issues found during testing, assist software engineers and product managers in troubleshooting, and update test cases based on discovered defects
• Contribute to standards and procedures for measuring product quality and release readiness
• Create, maintain, and execute automated test scripts
• Optimize performance of test execution for backend, desktop, and mobile
• Support UAT initiatives by providing data setup, access, and troubleshooting issues
• Work as part of our agile team to deliver high-quality experiences for our users

Who you are:

• 5+ years of progressive QA/testing experience
• 2+ years experience in automation, creating scripts, execution, and troubleshooting using automation tools
• Have collaborated with cross-functional teams (i.e. developers, Product Managers, Marketing, etc.) to ensure testing as a first-class citizen from requirements to delivery
• You have a strong philosophy around QA, testing, and Automation. You know how to apply that to ensure the quality of our software
• Experience with various automation tools - test automation for mobile and web (i.e. Testcafe, Puppeteer, Playwright, Cypress, etc.)
• Strong understanding of JavaScript/Typescript and previous experience using said language within an automation framework
• You have used a project management system like Jira and have experience with content management systems
• You have designed, implemented, and maintained an automation framework
• You are proactive, detail-oriented, and are able to work on multiple projects
• Strong interpersonal communication and problem-solving skills
• Team player with a "no task is too small" attitude
• Enjoys working in a fast-paced and ever-changing environment
• Passionate about transforming travel (but that’s a given!)

Compensation Package:

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards program that also includes benefits, bonus, equity and various social and professional investment opportunities at Away. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Away employees. We expect the majority of the candidates who are offered roles at Away to fall healthily within the range based on these factors.

• Salary Range: $128,000 - $135,000 annually
• This role is eligible to participate in Away’s Annual Company Performance Bonus Plan, the terms of which are determined on an annual basis at the discretion of the company
• Equity Grant: commensurate with level determined at the discretion of the company
• Benefits Overview:
• Medical, Dental and Vision insurance
• Life and AD&D insurance
• 401(k) with a company match
• Flexible spending, health savings and commuter benefits
• Paid Time Off (vacation, personal well being, volunteer, paid holidays, floating holidays, bereavement and jury duty)
• Paid Parental Leave, Short & Long-term disability
• Product stipends and recognition awards

About Away:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com .

You’ll love working at Away because:

• We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless.
• We’re not just employees. We’re people. We deeply value the talent our team brings to the table, and believe that fair and equitable total rewards packages are part of our commitment to everyone who works here. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a stocked kitchen.
• We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities, as well as access to one-on-one professional coaching services, so we can support you as the company's needs evolve.
• We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through people-focused initiatives like our Employee Resource Groups, monthly cultural programming, our hybrid approach to ways of working, and our newly designed HQ that centers intentionality & collaboration, we're building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
• And so much more...! You can bring your dog to work. We organize ways to give back to our local communities.

EEOC Statement:

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].