Program Manager (Referral Network)

Job Description

We're Karat, the leader in technical interviewing and pioneer of the Interviewing Cloud

Karat’s purpose is to unlock opportunity, and we built the world’s first Interviewing Cloud to conduct predictive, fair, and enjoyable technical interviews 24/7. Karat helps companies expand interviewing capacity, unlock developer time, and raise engineering quality so they can hire smarter and grow faster, and create more opportunities for software engineers. From our industry-leading solutions to Karat’s Brilliant Black Minds program, the work we do here matters. We’re a team of passionate, focused, human-centric team, and we want you to join us!

Come join our Revenue Enablement Team

Our Revenue Enablement team is focused on driving new business into the organization through a variety of channels. Our team of strategic, well-connected advisors has been a tremendous source of lead generation and GTM insight.

What you will do

As the Program Manager (Referral Network) at Karat, you will own the relationship with our advisors, as well as the operations of our one of our highest value assets, our Advisors.

• Act as the single point of contact for our most valuable resources, our advisors. Provide a white glove approach, by providing constant updates via in person, one on one meetings, and regular email and phone communication.
• Work cross functionally with Account Teams and executive leadership to ensure alignment on GTM activity.
• Drive revenue growth through the referral program through new business introductions and strategic expansions at existing accounts. Provide exceptional support enabling referral partners to engage their networks effectively.
• Maintain and/or build systems that organize and inform internal and external stakeholders.
• Work with Sr. Director of Revenue Enablement to develop and build the referral network, including but not limited to building strategy, execution, incentives and KPIs of the Karat Referral Network program.
• Own continued process improvement and operational performance, including building documentation and communication cadences.
• Manage and deepen relationships with our growing referral network and identify new partners for expansion.

The experience you will bring

• 5+ years of experience in business development, account management, client success, strategic partnerships or related commercially-focused field. Experience managing c level relationships and providing executive level support.
• Proven ability to manage and maintain high priority activities.
• Measurable experience prioritizing and completing multiple programs
• Experience working cross functionally with sales, marketing, and the C-suite to ensure alignment.
• Experience at a technology or high growth startup preferred.
• Demonstrated experience in succeeding in a fast paced, KPI driven environment.
• Project management or business operations experience preferred.
• Comfortable in salesforce, excel, linkedin and the google suite.

This is a full-time, salaried position. Immigration sponsorship is not available.

Karat’s HQ is based in Seattle, Washington, but we are open to remote candidates for this role (within the U.S.).

Benefits of joining Karat

Karat strives to offer everything you need to best support you today, tomorrow, and beyond. We’re proud of our current offerings, and highlight some of our team’s favorites below. There are more, just feel free to ask!

Compensation / Time Off:

• Highly competitive salary and stock options
• 401(k) with company match
• Generous paid PTO (see below) and Sick Leave (10 days per year)
• Flexible Time Off Policy for salaried positions
• Three weeks accrued per year for hourly positions
• Global Parental Leave (16 weeks paid with additional 8 weeks transition back to work in part-time capacity)
• 20 paid Company Holidays for 2022

Benefits / Wellness:

• Medical, dental, and vision insurance via Cigna or Kaiser (for CA-based employees)
• 100% premium covered for employees
• 70% premium covered for dependents
• FSA, STD, LTD, Standard Life Insurance, and Optional Life Insurance
• Mental Wellness offerings such as Calm, Happify, Talkspace, Modern Health, and more
• $150 per month contribution to miscellaneous benefit/wellness of employee’s choice

Learn more about us

Statement of Inclusivity:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at [email protected].

Karat is an E-Verify company.