Commercial Account Manager, EMEA South (French Speaking)

Job Description

Amplitude is a leading digital analytics platform. More than 1,800 customers, including Atlassian, Chick-fil-A, Marks & Spencer, NBCUniversal, PayPal, Shopify, and Under Armour rely on Amplitude to gain self-service visibility into the entire customer journey. With Amplitude, teams can understand what product features are working, where users are getting stuck, and what actions lead to the right outcomes. As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables creation of better products, ability to solve complex problems, and drive more powerful solutions. In order to make diversity possible, we commit to striving to create an environment of inclusion: an environment focused on psychological safety, empathy, and human connection, which will allow employees of all backgrounds to feel the care they need to thrive.

About The Role & Team

Amplitude’s mission is to be the operating system for digital business. At its core, Amplitude provides a new window into digital customer behavior that helps businesses answer the question: “Where do we place our digital bets to maximise growth?” We approach challenges with humility, we take ownership of our contributions, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

At Amplitude, we’re on a mission to allow product and growth teams to systematically harness the power of data to build better products. This role will focus on renewing and expanding customers in our corporate segment. We need an Account Executive with 2+ years of experience selling to companies of 1-1500 employees. This person will own and manage a book of business, driving evaluations from early stages to close, and managing complex customer relationships.

As a Commercial Account Manager, you will:

• Lead renewals and growth strategy, commercial conversations and accurate forecasting within an existing book of business
• Become an expert on Amplitude's product and conduct discovery calls, customised demos, and presentations with client executives
• Effectively sell the value of Amplitude to key stakeholders within the account; pitch how Amplitude delivers ROI to the customer and is an integral part of their growth strategy
• Gain a deep understanding of the business needs of your customers
• Collaborate well with internal resources including SDRs, Solutions Consultants, and Customer Success
• Handle order form drafting and working with deal desk for expansions and renewals as required
• Exceed quarterly and annual targets

You’ll be a great addition to the team if you have:

• 2+ years of SaaS selling experience in renewals and expansion
• Experience delivering customer business reviews and driving renewal and expansion conversations
• Ability to tell a story using data
• Problem-solving mindset and positive attitude towards the change that comes with working at a rapidly growing startup
• Experience running POCs and mutual close plans is preferred
• Ability to work and thrive in a team setting
• Excellent communication and presentation skills

About you:

• You thrive in a collaborative team environment
• There is no challenge too big to overcome
• Customer satisfaction is important to you

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

We care about the well-being of our team: along with excellent health insurance, we offer flexible time off, a monthly wellness stipend, a generous parental leave, a subscription to Modern Health, and a generous Learning & Development stipend.

The Product: Amplitude is a digital analytics platform – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Other fun facts about Amplitude:

• G2: #1 product analytics solution and #3 best software product
• Business Insider: A top tech company to bet your career on
• Fast Company: #3 most innovative enterprise company in the world
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL.
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.