Staff Software Test Engineer

Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Global Client Support Services works with issuers, acquirers, processors and merchants worldwide to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, back office support and customer performance reporting.

This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance only in the most complex situations. The role will analyze and troubleshoot user requirements, procedures and problems to automate or improve existing systems under broadly defined practices and procedures, including working with developers in analyzing and developing process improvements for system administration/environmental build function.

The Issuer Processing Client Test team is part of Visa s Global Client Services group. We deliver quality services and solutions using best-in-class processes, methodologies, and technology with our worldwide workforce. We are an integral part of revenue-generating areas within the company. This team is dedicated to its customers and to building on past achievements. We are committed to leveraging innovative technology to enhance quality and to accelerate time-to-market. Visa has one of the most visible and most used comprehensive payment systems in the world.

Position Summary

The Staff Software Test Engineer of the Global Client Testing (GCT) team reports into Visa s Global Client Services group.

The Global Client Testing (GCT) team is responsible for ensuring compliance of clients transaction processing software/hardware to VISA s technical requirements. Before activation of a Visa project or service, the GCT team carry out tests with clients to ensure the integrity of transaction processing through VisaNet and DPS.

The successful candidate will be responsible for developing and executing tests, validations and certifications of transaction processing for the Global Client Testing (GCT) organization. He/she will perform Functional and Regression testing for Test Transaction Processing Environments and simulators. The candidate will need detailed analytical skills and a good understanding of the test methodologies to be able to interface directly and take decisions with staff members of GCT, Product Management, Project Management, Client Implementations and Development.

Responsibilities

• Responsible for testing, validating, certifying, documentation, and support of systems application and solutions.
• Supports client testing tasks across key systems (VIP and/or BASE II/VSS and/or DPS), ensuring error-free implementations.
• Supports business suite of applications and tools – Test Transaction Processing Environments and simulators.
• Develop and maintain transaction and automation scripts
• Analyze automation feasibility and devise the best automation approach
• Develop Proof of concept (POC)
• Develop and maintain transaction simulators and automation framework
• Supports Chip testing on cards and terminals.
• Identify and troubleshoot system issues working with functional and development tools and other support teams as required
• Document software defects using bug tracking system, and report defects to software developers
• Perform network / system diagnostics and transaction research to analyze and resolve endpoint problems in both the test and production
• Prioritize testing tasks and other workload to meet agreed timeframes.
• Reviews all plans to ensure testing is being executed in an efficient manner.
• Respond to technical queries received from clients and internal departments.
• Follow documented procedures and processes, resolving discrepancies found and suggesting improvements.
• Follow the standards in development to ensure compliance with Audit Requirements
• Proactively identifies and addresses issues with support from management and proposes design/technical solutions.
• Develops test plans, designs and test cases as appropriate. Identify test dependencies, environment, and data requirements.
• Interact effectively will all levels of Visa management and staff. This position will involve frequent interaction and communication with key Visa stakeholders, including merchants and vendors.
• Actively contribute to the effectiveness of the team by supporting and co-operating with colleagues based across various Visa regions, providing cover during periods of absence.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Professional :
• Bachelors Degree in Computer Science, Computer Engineering, Management Information Systems or Technology-related field.
• 5-10 years of experience in Software testing in the areas of Mobile, Web based, Client - Server applications using Manual and Automation testing techniques.
• Manual and Automated Testing experience.
• Experience in SDLC like Agile (Scrum), Waterfall
• Extensively worked on various Testing types such as Integration, System, Functional, Regression, Sanity, Smoke, User-interface (GUI), Data base and User Acceptance Testing (UAT), Performance Testing
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.
• Have specialized skills (core systems, interchange, chip for example) that allow candidate to provide effective consultative support to clients on projects.
• A demonstrated ability to work in a high-pressure environment with minimal errors.
• Proven ability to work efficiently in both independent and team environments
• Demonstrated good analytical skills.
• EFT industry and direct Visa experience is a plus.
• Amenable to work in different shifts mid and GY
Technical :
• Familiar with ISO 8583 messages and flow.
• Knowledge in Chip payment solutions (EMV).
• Knowledge in e-Commerce transaction processing, 3DS, Visa Secure
• Experience in IBM/MVS, Tandem.
• Familiar with VTS-VIP, Edit Package.
• Understanding of Visa s Operating Regulations a plus.
• VBA/JavaScript programming capability.
Business :
• Fluent in written and spoken English.
• Able to quickly learn and implement new technologies, application appropriate frameworks and tools
• Able to lead projects and team – to achieve goals and required output
• Strong relationship, collaborative skills, and organizational skills with a high degree of initiative and self-motivation and able to work as a member of matrix based diverse and geographically distributed project team
• Willingness and ability to learn and take on challenging opportunities
• Proficient in performing causal analysis to identify changes to improve processing performance and/or client profitability.
• Proficient in managing and presenting ideas and data using desktop tools such as MS Word, Excel, Visio and PowerPoint.
• Demonstrates professional written and verbal communication skills.
• Accepts input and guidance.

Additional Information

Visa has adopted a Covid-19 vaccination policy. As a condition of employment, all employees based in the Philippines who are required to work on-site are required to be fully vaccinated for Covid-19, unless a reasonable accommodation is approved or is as otherwise required by law. I'm interested I'm interested Privacy Policy