Principal Channel Business Development Manager - ITSM (DACH & CEE)

Job Description

Working at Atlassian Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company. With a timezone overlap with the team, we're able to hire eligible candidates for this role from France, Germany, Poland the Netherlands and the United Kingdom. If this sparks your interest, apply today and chat with our friendly Recruitment team further. At Atlassian, we're on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 200,000 paying customers, and millions of users around the globe. Many of these organizations acquire Atlassian tools through our global network of partners, who provide a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product. Atlassian and our partners are working to disrupt the current Service Management (ITSM & ESM) market space. We are looking for an experienced, senior strategic channel leader for a key role within our IT service management channel team. You will report to Rob Schaffer (Head of Global ITSM Channel Business Development) and improve the regional partner growth strategy, go-to-market and channel development. By taking a macro view of the region you will establish a plan to improve partner growth, and achieve expansion of the partner community. You will play an essential part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments.

What you'll do

• Lead the regional strategy for growing and managing Atlassian's Jira Service Management eco-system.
• Be the face of our fast-growing Jira Service Management product, consulting our main partners senior leadership on achieving success and revenue growth.
• Identify target Service Management partners to selectively grow our eco-system
• Manage partner co-marketing efforts, training, and ensuring partners are working with our sales teams
• Assess channel coverage, partner capacity and recruitment requirements - across a range of different partnership models
• Budget responsibility for channel demand generation programs
• Partner with Enterprise Sales on optimizing the co-selling motion and building a pipeline
• Align with the greater channel organization to drive results and program adoption in DACH & CEE
• Collaborate across Atlassian to build and deliver a coordinated enablement model

Your background

• Extensive knowledge of the DACH & CEE region of Europe, and necessary language skills
• 10+ years of Channel ITSM experience with either a vendor or services partner, a mix of both preferred
• You have extensive experience within the Service Management industry and complimentary experience working with Partners
• Deep industry knowledge of leading competitors and clear view of the industry dynamics
• Complete understanding of what it takes for a partner to be successful in building and delivering a services practice
• Cross functional experience working with channel program teams, channel marketing and sales teams
• You will focus and drive channel initiatives, but also keep an eye on the business as a whole
• You bring a proven record of meeting or exceeding performance metrics - both sales as well as non-revenue targets
• You are fluent in German

#LI-JL1 Our perks & benefits To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more. About Atlassian The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team . We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To learn more about our culture and hiring process, explore our Candidate Resource Hub . Apply for this job