People Operations Specialist

Job Description

Hi! Before diving into the job details, let's give you some context on who we are and what to expect when joining the team.

Typeform has seen significant change since it was founded 10 years ago. We’re expanding from a small Barcelona-based business to a truly international and remote company. Our vision is a world of more personal business relationships. We believe we can create that world by living our mission: To bring people closer with better conversations .

To do so, we look for people who are curious, ready to own their objectives, and passionate about taking organizations to their next chapter. But we are aware it’s not for everyone, our environment is perfect for those willing to become a change agent and roll up their sleeves to build our rocket ship.

About the team

As part of the pillars of our People Shared Services team, we own Payroll, Benefits, People systems, and People policies and procedures. Our mission is to ensure the best employee experience, and enable the company to keep growing in a scalable way while remaining compliant with the relevant regulatory requirements and standards.

About the role

Your mission will be to provide expert advice and support to our Typeformers and the global People team on all matters relating to People Operations. You will be the owner of several important processes in our employee lifecycle, bring improvements and help us scale up our processes. You will report to our People Operations Lead.

Things you will do

• Providing subject matter expertise for People areas such as benefits, time off, leave of absence, People systems, policies, employment law, immigration, compliance, and C&B.
• Providing generalist and operational support to the global People team.
• Ensure an excellent employee experience in all the stages of the employee lifecycle, with a focus on onboarding and offboarding, legal compliance and tax implications.
• Keeping files and employee data up to date at all times. Preparing and keeping up to date policies, template documents etc.
• Support the administration of our Employee Stock Option Plan
• Ensuring People Ops systems are up to date, and investigating and communicating any suggested improvements.
• Managing, improving and scaling various administrative processes in the employee lifecycle.
• Being the #startfromempathy ambassador and go-to person for all People queries, as well as anticipating needs and challenges that arise as the company scales.
• Owning relationships with various external providers such as employment and immigration lawyers, payroll providers, EOR, and benefits vendors.
• Proactively documenting new policies as well as maintaining existing ones.
• Lead projects to improve People processes and tools through system automation.
• Ensure accuracy of internal People knowledge resources.
• Ensure our benefits packages remain aligned with our remote working model and employee needs. Anticipating needs and challenges that arise as we scale.

What you already bring to the table

• 5+ years of working experience in a broad HR role within fast-paced environments in the Tech-industry
• Strong knowledge of Spanish labor law
• Strong knowledge of HR Operations, including: Onboarding (including visa and relocation processes), Compensation & Benefits, Payroll, Tax, and Off-boarding
• You are fluent in English.
• You have experience mapping risks, doing risks assessment, and setting contingency plans at scale.
• You are organised, detail-oriented, able to work independently, and great at prioritising
• Self-starter with a good sense of what ownership means
• Ability to know when to bring quality
• Proactive and flexible service mindset with a focus on employee experience
• Experience with different HR tools and software
• Data-driven and Finance know-how

Extra awesome

• Experience managing PEO and EOR vendors
• Working experience / background in Compensation & Benefits
  

Today, Typeform already empowers over 140,000 customers from more than 150 countries. To fulfill our vision (Bring people in) and mission (to bring people closer with better conversations), our 500 remote Typeformers from 55 different countries come together to live up to and deliver on that promise.

In addition to being a validation of what we've built, our recent $135 million Series C funding round will fuel us to accelerate our product development, nurture emerging technologies, expand headcount, and deepen strategic partnerships across our platform with this investment.

Why? Simply because 89% of companies say online is their principal customer interaction channel.

Yet, only 34% of companies treat customers as unique individuals.

Are you ready to join us and make a difference?

*Typeform drives hundreds of millions of interactions per year, powering conversational, human-led experiences all over the world. We are proud to be an equal opportunity employer. We celebrate diversity and do not tolerate discrimination and harassment of any kind, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We believe that by celebrating our differences, we can win together.

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