Senior Analyst - Affiliate & Etail Marketing

Job Description

Job Summary

The Senior Analyst Affiliate & Etail Marketing role will be responsible for managing the day-to-day execution and analysis of the Xfinity Residential and Xfinity Mobile Affiliate programs, as well as our third-party Etail sales channel. This individual will help shape program strategy, managing partner relationships to deliver maximum sales potential, in addition to leading program performance analysis and results interpretation. This team member will be expected to translate results into actionable recommendations and communicate those findings to various company stakeholders. The role will present exciting opportunities to inform key strategy and meaningful business decisions for a growing channel. Our ideal candidate is an entrepreneurial, driven performer with experience in partnerships, Affiliate marketing, communications, data analysis, and agency/vendor management. The candidate will have experience in partner recruitment and onboarding, and merchandising execution with an eye toward optimization. Collaboration in this role is critical, managing various stakeholders both internal and external to the business. This role will act as a partnership subject matter expert, with significant exposure across the organization.

Job Description

Core Responsibilities

• Assist in Affiliate strategy execution to drive acquisition, conversion, and efficiencies
• Analyze data and manage readouts, translating key metrics into thoughtful recommendations for enhanced performance
• Lead data operations with platform partner, maintain regular health checks
• Develop and present PowerPoint slides on program performance
• Collaborate with internal cross-functional teams (ie. brand, ecommerce, search) to align with corporate messaging and merchandising opportunities
• Independently represent the team to internal clients and stakeholders
• Support Affiliate marketing ecosystem inclusive of commission models and contracts
• Lead agency partners through merchandising and Affiliate communication tactics
• Recruit, onboard and grow Affiliate relationships with agency support
• Identify test & learn and overdrive opportunities to evolve Affiliates partnerships
• Respond to escalations and manage audit and oversight process
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Education and Experience

Education Level – Bachelor's Degree or higher Field of Study – Marketing, advertising, statistics, mathematics, business, or related field

Other Specific Skills

• Expert-level competence in the core MS Office suite, particularly MS Excel (formulas, functions, charts, and pivot tables) and PowerPoint
• Ability to handle and prioritize multiple projects while maintaining acute attention to detail in a fast-moving environment
• Skilled at developing and maintaining strong relationships with leaders, team members, and cross-functional partners across the organization
• Proven ability to logically translate and present analytical insights to key stakeholders
• Strong project management, presentation, and communication skills
• Hard-working, willing to learn, and eager to be part of an enthusiastic team
• Communicate effectively and efficiently via phone, email and direct contact

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.