Job Description

Airtable’s mission is to bring the power of computing and software development to everyone. One of the most rewarding parts of building a toolkit is seeing the incredible things your users create with it. We’ve seen our largest and most sophisticated customers use Airtable to run global processes across thousands of employees, coordinate precision manufacturing and 3D printing pipelines, and consolidate previously siloed mission-critical data into a single source of truth.

The flexible nature of Airtable’s product translates to many unique infrastructure engineering challenges. We’re looking for engineers who are excited about implementing a secure, reliable and performant cloud infrastructure. This role will be involved in day to day management and automation of our cloud infrastructure and to provide assistance for Airtable engineering teams in resolving issues, onboarding, and utilizing infrastructure services. In this role, you will interact with many engineers from a wide range of teams at Airtable and gain a broad understanding of cross functional relationships and processes.

As an early member of the Cloud Infrastructure team, you will have the opportunity to influence the vision and strategy of a rapidly growing team, and help with hiring and mentoring new team members.

Learn more about our Engineering team and values here.

What you'll do

• Be a foundational member of the cloud infrastructure pod
• Help new hires with onboarding and continuously improve the Infrastructure onboarding experience.
• Manage access, credentials, and permissions into our various environments and systems.
• Monitor, prioritize, and update cloud infrastructure ticket queue in a timely fashion.
• Build automation and runbooks for many repeatable infrastructure tasks.
• Continuously work to improve and integrate processes and systems to ensure we are providing the best possible services and support
• Aid in the triage, research, and resolution of help and project requests from our partners across engineering.
• Work closely with security teams on cross functional tasks which help boost the security posture of Airtable’s infrastructure.
• Monitor and refine our alerts and notifications for critical infrastructure services.
• Help maintain existing compliance standards such as SOC 2 and ISO 27001 and acquire new compliance standards by building in compliance requirements and participating in audits

Who you are

• You enjoy solving operational problems and automating away infrastructure tasks.
• You strive to create good experiences for internal customers and partners by quickly addressing their requests, building easy to use tools, and communicating clearly
• You are comfortable and familiar with modern development practices and proficient in scripting and coding.
• Have a solid understanding of systems engineering principles, troubleshooting, and administration of cloud based environments.
• Experience with technologies such as Linux, networking, and other common infrastructure systems.
  

What We Offer

• We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
• High deductible health plan available with health savings account contribution
• Complimentary One Medical membership for individuals and dependents
• Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
• Complimentary mental health support via Modern Health
• Family planning support via Carrot (fertility, adoption, and surrogacy)
• Flexible and generous time off and sick time benefits
• 16 weeks of parental leave
• Annual Learning & Development wallet to support your career development
• Emergency backup care for dependents
• Access to financial planning and legal support
• Supplemental reimbursement for Gender Affirmation procedures and services
• Access to pre-tax Transportation & Commuter Benefits

About Airtable

Airtable enables any team to create apps on top of shared data and power their most critical and unique workflows. Teams at more than 300,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps Platform to connect their people and data and achieve their most important goals. Founded in 2013 and headquartered in San Francisco, Airtable ranks #6 on the Forbes Cloud 100 and has raised $1.36 billion to date.