Workplace Experience Site Lead San Francisco

Job Description

LiveRamp is the leading data connectivity platform. We are committed to connecting the world’s data safely and effectively, advancing innovation, and empowering people to do good. Our platform powers customer experiences centered around the needs and concerns of real people, keeping the Internet open for all. We enable individuals around the world to connect with the brands and products they love. LiveRampers thrive on solving challenging problems for the good of humanity—and we’re always looking for smart, kind, and creative people to help us get there.

Workplace Experience Site Lead

San Francisco

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

Workplace Experience is LiveRamp’s trusted workplace partners who create and operate unique spaces powered by measurement and analytics. We enable our community to achieve their goals, provide engagement opportunities, and fuel our company’s growth.

The Workplace Experience Site Lead will be the senior face of the WE team in our San Francisco headquarters. This role manages all of the San Francisco office operations, vendor relationships, and management of a local team of Workplace Coordinators. This individual will be a champion and evangelist of LiveRamp’s new way of working, and will assist in creating and implementing programs that are inclusive and accessible to our agile workforce.

The Workplace Experience team at LiveRamp is at the forefront of the work evolution, and we are looking for a hard-working and ambitious thought leader that will help LiveRamp create the workplace of the future.

You will:

• Manage the Office Operations, Guest Services, and Event Support functions of LiveRamp’s San Francisco headquarters, along with additional regional sites that come on line in the Bay Area. Will additionally provide facility support to a subleased space in nearby Redwood City.
• Manage and empower a team of Workplace Experience Coordinators that support the site.
• Work with Global Operations Manager to execute Facility and Asset Maintenance program.
• Collaborate with Global Operations Manager to create WE team OKRs and KPIs in line with LiveRamp’s company OKRs.
• Provide project management support to capital and construction projects, along with office moves in your assigned sites.
• Assist in the program management and execution of Workplace programs, including: Food and Beverage offerings, Guest and Visitor Services, Health and Safety, Sustainability, and Employee Wellness.
• Foster positive vendor relationships, enforcing exceptional service and cost efficiency. Maintain associated contracts and payments and evaluate term renewals.
• Commit to LiveRamp’s Diversity, Inclusion and Belonging goals and look for opportunities within your work streams to demonstrate.
• Partner with our Events Manager on event execution, strategy, and resources on any in office or virtual events.
• Collaborate and align with other LiveRamp key stakeholders including but not limited to C-Suite, Business technology leader, finance leaders and other various senior leaders in the office.

Your team will:

• Collaborate to redefine the traditional office environment and implement equitable programs for our flexible workforce.
• Work incredibly hard to scale our offices and program offerings through our projected growth.

About you:

• 5+ years comparable experience in Facilities Management or Workplace Experience/Operations
• Proven track record of experience in Office Construction Management
• Exceptional skills in Project Management and Change Management
• Comfortability using Project Management and Collaboration Software
• Extraordinary People Management skills and inclination towards people empowerment
• Strong analytical and decision making skills
• Ability to communicate professionally, both written and verbal with individuals at all levels of the organization
• Commitment to LiveRamp’s values and goals related to Diversity, Inclusion, and Belonging
• This is an in-office position with limited flexibility to work from home.

Bonus Points:

• Experience in managing agile work environments
• Experience in using IWMS software

Benefits:

• People: work with talented, collaborative, and friendly people who love what they do.
• In-Office Food: enjoy catered meals, boundless snacks, and the occasional food truck.
• Fun: we host in-person and virtual events such as trivia nights and happy hours.
• Work/Life Harmony: flexible paid time off, thrive (wellness days), and paid parental leave.
• Whole Health Package: medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month.
• Savings: our 401K matching plan helps you plan ahead.
• Location: work in the heart of San Francisco

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.