Job Description
Purpose of Job
About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Join the team that’s helping better drivers to earn better car insurance rates. Noblr, now a USAA company, is smart, app-powered car insurance that empowers its members to personalize their monthly car insurance rates using their smartphones. Our members log their trips with the Noblr app, get driving insights that help them continuously improve, and earn rewards for responsible driving.
Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Serves as a direct representative of the business to agile teams within the program. Attains, understands, and communicates business vision and needs in order to write and refine features and/or user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
We are looking to hire a Development Product Owner Senior for our Noblr Team. This position can be worked out of any regional location: San Antonio, Phoenix, Colorado, Tampa, Charlotte, Plano, or Chesapeake. It also has the option of working remotely in the U.S.
Job Requirements
Job Duties
- Works independently on highly complex efforts to include multi-year journeys involving multiple teams.
- Serves as an expert across multiple business or system domains and leads development across multiple teams at the program level.
- Identifies engages, influences and leads business stakeholders and Subject Matter Experts.
- Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies and procedures for business activities.
- Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
- Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete features and/or user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
- Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
- Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
- Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
- Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
- Works with different technologies, internal and external to have oversight of development, testing and controls.
- Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
- Coaches and mentors other Product Owners.
- Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
Minimum Experience
- Bachelor's degree or 4 additional years (10 Total) of related experience beyond the minimum required may be substituted in lieu of a degree.
- 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
- Advanced knowledge of Microsoft Office products, applicable databases and product management tools.
- Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
- Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
- Advanced knowledge and demonstrated use of Process Engineering methodologies.
- Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
- Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.
Preferred Experience
- Experience with monitoring Key Performance Indicators (KPIs) and both qualitative and quantitative member insights.
- Experience optimizing outcomes for the product/experience while prioritizing work.
- Experience making data-driven improvements to the user experience of consumer digital products (e.g., mobile or web apps).
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200 - $175,000.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is not available for this position.