Client Partner - Insurance(AVP)

Job Description

Insurance - Client Partner - AVP(P&C)

COGNIZANT OVERVIEW

Cognizant Technology Solutions (NASDAQ: CTSH) is one of the world’s leading professional services companies, transforming customers’ business, operating, and technology models for the digital economy. With annual revenues of $18.5 billion and a market value of $38 billion, we help global corporations adapt to market disruptions and build stronger, more agile, and innovative businesses.

At Cognizant, we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands so our clients can achieve the goal of every modern business: staying one step ahead of a fast-changing world. In addition to honors such as being listed #194 on Fortune’s 2022 Fortune 500, Cognizant was again named on Fortune’s List of the Global Most Admired Companies for 2022.

1. Key Responsibilities

• Drive profitable growth of the account relationship through identifying and overseeing the closure of new, renewal, and expansion opportunities.
• Develop client engagement strategies and quantify costs of pursuit.
• Manage accountability against Measurable Revenue/Profit Growth within set timelines
• Review the performance metrics of the account with the delivery, operations and finance teams on regular basis.
• Be part of senior management reviews for the performance metrics of the account relationship.
• Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.
• Have regular meetings and interface with the customer decision makers and influencers.
• Have a complete understanding of the relationship position within the account.
• Be responsible for execution and customer satisfaction in all the revenue portfolios within the account.
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.
• Shape the thought leadership agenda.
• Actively drive execution of the innovation agenda for the portfolio.
• Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the Insurance industry.

1. Mandatory Capabilities/Skills /Years of Experience

• A minimum of 15-20 years of experience in the insurance domain in a client facing role or account leadership role in the IT professional services or management consulting firm
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Strong experience with the global service delivery model
• Bachelor’s Degree OR equivalent combination of education, training, and experience
• In-depth understanding of business problem domain, technology and services solution domains.
• Understanding and thought leadership in technology, services and business trends their direct and indirect impacts on the outcomes of the customer and our organization
• A strong performance track record of managing different portfolios-ranging from sales, new sales, programs and existing annuity business
• A strong relationship oriented bent of mind, demonstrated capabilities in building and sustaining CxO relationships
• Strategic thinking and the confidence and ability to plan ahead and stay the course
• Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
• Strong executive presence and gravitas
• This role requires strong leadership skills and demonstrated capabilities of being a thought leader
• Excellent problem solving, communication, and client management skills are essential
• Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
• Ability to manage a client P&L of at least $75-$100 million dollars, including reporting and metric assessment for the account
• Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques
• Knowledge of client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions
• The ability to conceptualize, analyze, create blueprint for business transformations and present solutions in the in the Insurance domain

1. Preferred Capabilities/Skills/Years of Experience

• MBA degree
• The candidate must bring in experience, insight, and credibility in the Insurance domain
• The candidate must be able to work in a dynamic, entrepreneurial environment

Cognizant Technology Solutions is an Equal Opportunities Employer and welcomes applications from all sections of society and does not discriminate on grounds of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity, affection preference, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. Cognizant is an Equal Opportunity Employer Minority/Female/Disability/Veteran