Executive Director, Critical Infrastructure

Job Description

We are passionate people focused on transforming the customer experience and dedicated to creating innovative solutions to address the unique challenges of our extraordinary scale

Requisition #: R346045 Pub Date: 09/23/22 Apply Now Share This Job With a friend (or yourself)

Job Summary

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

Job Description

About the Role and Team

The Network Facility and Energy team operates Comcast’s datacenter environment, sets critical infrastructure standards for the company, has responsibility for the tools roadmap, and plays a lead role in setting Comcast’s Energy strategy as it relates to Comcast’s 2035 Carbon Neutrality goal.

The Executive Director, Critical Infrastructure will lead a cross functional team responsible for datacenter facility operations, engineering & standards, service desk, capacity management, and the tools and processes that support.

The role will also be responsible for managing a budget and forecast for datacenter operations, long range planning of our headend and hub site infrastructure, and partnering with our division operational counterparts. The position will have overarching responsibility for reliable uptime of our facilities, planning and deployment of hardware and infrastructure, and energy efficient operations supporting Comcast’s 2035 Carbon Neutral initiative.

Responsibilities and Qualifications

• 10 years in critical infrastructure engineering, datacenter operations or alike experience
• Strong technical people leader, capable of managing multiple technical disciplines ranging from electrical and mechanical engineering, software development, and 24/7 operations.
• Measure what matters – develop KPI’s that drive the team to achieving meaningful business value
• Center of excellence – champion a culture in support of reliable operations of our critical facilities both in direct operational control (datacenters) and working closely with divisional partners for headend and hubs.
• Strong process oriented – able to make sense of and document complex processes, gain partnership, and consensus to implement them
• Influencer and partner – Working cross functionally across division operations, ability to drive programs toward standardization of all critical infrastructure operations and engineering.
• Tools SME – be able to translate business needs into requirements for the development teams for 3 areas: DCIM, EPMS, and IWMS.
• Familiarity with dcTrack, Foreseer, and Nuvolo systems
• Have a strong understanding of Comcast cable network architecture, and the impacts on critical facility capacity

About Our Perks & Benefits

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/life-at-comcast/benefits ( https://jobs.comcast.com/life-at-comcast/benefits )

Reasonable Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +

Salary:

Pay Range: $186,764.62 - $280,146.93

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Salary:

Pay Range: $186,764.62 - $280,146.93

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.