Workplace Operations Coordinator

Job Description

Founded by Priscilla Chan and Mark Zuckerberg in 2015, the Chan Zuckerberg Initiative (CZI) is a new kind of philanthropy that’s leveraging technology to help solve some of society’s toughest challenges – from eradicating disease, to improving education. Across our core initiatives of Science and Education, we’re pairing engineering with grantmaking, impact investing, policy work, and advocacy, to progress in our mission of building an inclusive, just and healthy future for everyone.

Our Values

We believe we can help build a future for everyone.

• We aim to be daring, but humble: We look for bold ideas — regardless of structure and stage — and help them scale by pairing engineers with subject matter experts to build tools that accelerate the pace of social progress.
• We want to learn fast, but build for the long-term: We want to iterate fast and help bring new solutions to the table, but we also realize that important breakthroughs often take decades, or even centuries.
• Stay close to the real problems: We engage directly in the communities we serve because no one understands our society’s challenges like those who live them every day.

Our success is dependent on building teams that include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we look for a diverse pool of applicants including those from historically marginalized groups — women, people with disabilities, people of color, formerly incarcerated people, people who are lesbian, gay, bisexual, transgender, and/or gender nonconforming, first and second generation immigrants, veterans, and people from different socioeconomic backgrounds.

CZI also supports multiple work options. Learn more about our philosophy and approach here .

The Opportunity

As a Workplace Operations Coordinator, you will be responsible for ensuring a seamless and positive onsite experience for all CZI Employees, Contingent Workers and guests. You will be supporting general day-to-day office operations and will be responsible for managing office reservations (for Desks and Conference Rooms), move management, maintaining accurate/updated records, and people operations support.

We’re looking for an excellent team player, who will closely collaborate with REWF (Real Estate, Workplace & Facilities) colleagues to ensure operational excellence in all services, programs and amenities provided at our Redwood City office(s). Applicants must have strong communication skills, be able to work independently and solve problems creatively.

You will

• Implement onsite workplace operations policies and programs with detailed precision and excellent customer service
• Manage our CAFM/IWMS systems in collaboration with the Workplace Operations Lead to ensure systems are accurate and up to date
• Maintain interior signage program (i.e. Feature Walls, Digital displays, Wayfinders, etc.) ensuring signs are in working order and up-to-date with current content/policies
• Coordinate and support onsite Moves, Adds, and Changes projects
• Act as POC for onsite FF&E deliveries/installations
• Collaborate cross functionally with REWF colleagues, providing coverage if/when needed
• Regularly engage with various internal and external partners as a representative of the Workplace/REWF Team
• Coordinate and execute ad hoc support for events, projects, and other internal CZI affairs

You have

• 2+ years experience as a Workplace/Project/MAC Coordinator or Office Manager
• Self-starter with excellent time management skills
• Strong interpersonal skills and clear communicator
• Excellent attention to detail and follow-through
• Responsible and conscientious decision-maker with integrity, excellent judgment, and respect for confidentiality and ethics
• Experience working with CAFM/IWMS preferred
• Patience, flexibility and adaptability: the ability to react positively and quickly to last-minute changes in logistics or needs; comfort with ambiguity and working in a fast-paced, start-up culture
• Technology-proficient; comfortable communicating virtually and learning new tools
• Experience with Microsoft Office, GSuite, JIRA, and Salesforce is a plus; able to navigate or learn other platforms as needed
• Coworking/Shared Workspace background preferred

#LI-Onsite

CZI is committed to creating a more inclusive and diverse workplace. We welcome interest from individuals of all backgrounds and levels of experience who share our mission. If you’re interested in this role but your previous experience doesn’t perfectly align with each qualification in the job description, we still encourage you to apply as you may be the perfect fit for this or another role! CZI believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission and work to cure, manage, and prevent disease. Proof of COVID-19 vaccination will be required for all employees (with the exception of reasonable accommodations due to medical or religious beliefs). All visitors coming onsite to a CZI facility are required to show proof of COVID vaccination or take an onsite COVID test.