Head of Operations - Germany (m/f/d)

Job Description

A little about ADP: We are a global leader in human resouces technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

Scope of the role:

Manage all operations in Germany, including headcount, budgets, business planning and performance reporting. This Head of Operations role requires strong industry-related knowledge and a track record of delivering strong and consistent performance within a large internationally operating (US-based) company.

REPORTS TO: General Manager &SVP Central Europe

Head of Operations responsibilities:

• Deliver financial results based on the annual business plans
• Execute on the company strategy and ensuring consistency in implementation
• Grow ADP market share within Germany, in line with the strategy
• Lead and develop German direct reporting operation teams
• Liaise with corporate functions, like HR, Finance and Legal in country
• Drive and improve client satisfaction and associate engagement
• Develop and implement tactical plans to improve overall performance
• Building professional relationships with staff and clients
• Position and represent ADP internally and externally

Head of Operations Requirements:

• Bachelor's degree in business administration, management, or a related field (preferably a master's degree)
• Postgraduate degree in sales, finance or similar is also acceptable
• Minimum 5 years' experience in leading a German based service operation within an international matrix-based operating company
• Strong industry knowledge and financial understanding
• Charismatic leader with strong interpersonal skills and the ability to build and maintain a strong team culture with high associate engagement
• Understanding and experience in negotiating with German works councils
• Excellent German and English (C-Level)
• High ethical standards and focus on compliance
• Travel to all ADP DE locations and international as required

What we offer:

• Exciting professional tasks and challenges in a diverse and secure working environment with the world market leader in the human capital management (HCM) industry and NYSE listed company
• A competitive salary package with a motivational bonus awaits you
• Take advantage of our company-sponsored pension scheme
• Possibility of continuous development through participation in interesting trainings, projects and initiatives
• Stay fit and do your bit for the environment at the same time: Lease your dream bike via ADP

More About ADP!

• ADP - Careers https://youtube.com/playlist?list=PLayS5Ol76AEbYSFm7Sd0ONfHB-0aRYgoz
• ADP - Why Come, Why Stay https://youtu.be/OQnZCdUcxoI
• ADP - Diversity, Equity & Inclusion https://youtu.be/DonlGcUih84
• ADP - COVID-19 Response https://youtu.be/IExEQTZoMQg
• ADP - Freedom and Flexibility https://youtu.be/Ta_jfPTP2cw
• ADP - Day In The Life https://youtu.be/5iJ6n3BnH20
• ADP - Compensation & Recognition https://youtu.be/7SELynjUsc8

What are you waiting for? Apply now!

Tobias Köhlen | Sr. Talent Acquisition Business Partner EMEA -- Sales, Global Talent Acquisition, Global HR | [email protected]

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.