Noblr - Salesforce Administrator Senior

Job Description

Purpose of Job

About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Join the team that’s helping better drivers to earn better car insurance rates. Noblr, now a USAA company, is smart, app-powered car insurance that empowers its members to personalize their monthly car insurance rates using their smartphones. Our members log their trips with the Noblr app, get driving insights that help them continuously improve, and earn rewards for responsible driving.
Provides liaising services between business and IT delivery functions for the purpose of enabling the on-boarding, enhancement and support of systems, applications and other technology solutions. Assesses evolving business requirements to include establishing, evaluating and validating technical requirements. Recommends alternatives and/or enhancements to existing technology solutions. Researches and helps resolve production issues and defects.
We are looking for a highly talented Senior level Salesforce Admin that can work a hybrid model role out of the Austin, TX Noblr office. This hybrid role will consist of a mixture of work from home and onsite.

Job Requirements

Job Duties

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Serves as a SME for business topics for multiple IT delivery functions.
• Serves as a conduit between IT delivery functions and the business functions through which their technical requirements flow.
• Employs creativity, ingenuity, and innovation in the search for technology solutions designed to support analyses and business need.
• Proactively communicates and collaborates with customers on the analysis of business needs and requirements to deliver solution artifacts as needed.
• Leads analysis and verification of technical requirements for completeness, consistency, comprehensibility, feasibility, and conformance to standards.
• Leads traceability of approved and base lined artifacts through the software development life cycle to include specifications, design, development, testing, implementation and defect prioritization.
• Provides guidance and review of test artifacts to ensure coverage of testable requirements.
• Provides certification and actively participates in defect management activities to confirm requirements are being met.
• Contributes to project successes by partnering with Program Management to understand program plans and strategy.

Minimum Experience

• Bachelor’s Degree: OR 4 additional years (10 Total) of related experience may be substituted in lieu of degree.
• 6 years of related work experience such as business and/or project management, business/system requirements, and technical analysis.
• Advanced knowledge of multiple software delivery life cycles (Waterfall and Agile).
• Advanced working knowledge of business productivity products, tools and applications.
• Advanced understanding of system architecture and knowledge of software development concepts.
• Experience of modeling techniques (e.g.UML) and use case development as well as experience with one or more software development frameworks.

Preferred Experience

• Salesforce administrator certification.
• Previous experience building out and improving Salesforce workflows and automations for high volume transactions within an organization/s.
• 6+ years’ experience as a Salesforce administrator in a sales and/or service role.
• Drive the innovative use of Salesforce Financial Services Cloud.
• Develop insightful dashboards for various Salesforce roles and profiles.
• Ability to work a hybrid model out of the Austin, TX Noblr office for this position.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200-$158,900.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit USAA Total Rewards.

Relocation assistance is not available for this position.