Authenticator

Job Description

Help empower our global customers to connect to culture through their passions.

Authenticator - Streetwear, Sneakers & Collectibles

Location: Onsite

About the role

The Sneaker Authenticator inspects sneakers to ensure they meet the standards and conditions of StockX and are authentic. This person will work closely with our operations and customer service team to ensure we deliver an outstanding customer experience. In addition, this role supports the documentation of our authentication guide and helps to develop our growing team.

Your work will be fundamental to the success of the business, ensuring that StockX delivers on it value proposition of delivering authentic items to
customer.

What you'll do

• Inspect and process sneakers adhering to strict standards of condition and authenticity
• Assist with building product authenticity guide, support the quality assurance process and procedures across operations
• Proactively work with customer service and other team members to improve process
• Support operations team in unloading trucks, palletizing, opening, preparing and shipping boxes when needed and as instructed
• Support 100% quality and our zero defects culture
• Identify, communicate and execute process improvements to increase the efficiency and effectiveness of our operations
• Communication within operations team members on quality concerns and corrective actions
• Support analysis requirements for operations expansion into additional locations
• Provide project assistance for additional tasks as needed

About you

• Experience in retail, customer service, operations, or a similar environment
• Proven experience in reviewing and authenticating sneakers
• Product knowledge of sneaker manufacturing and illegitimate shortcuts
• Strong attention to detail and accuracy
• Ability to work well in teams and good communication skills
• Comfortable in a fast-pace, entrepreneurial work environment
• Energetic, ambitious, flexible and a team player.
• A process thinker with good analytical and problem solving skills
• Independent, hands-on, and pro-active with good communication skills.
• Ability to play play and work hard
• Have a genuine professional curiosity and fun at work ☺
• English language skills

Location: Alexander Meißner Straße, Berlin

Hours: Shifts including some evenings & weekend's - 40 hours per week on rotation.

****** "StockX Global Hiring Day- September 22nd"- Please Click here to learn more and register for the event". ******

About Us StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.