Software Engineer II, Platform Infrastructure

Job Description

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU'LL DO

We're looking for a Software Engineer for our Platform Infrastructure team. The Platform Infrastructure (PLATI) team is primarily tasked with improving developer productivity and happiness when working on Braze’s core Ruby on Rails monolithic application, primarily by improving foundational components that all other teams rely on for their product development.

You will help us refactor functionality into more isolated components, upgrade and replace foundational dependencies -- including figuring out ideal testing strategies to be confident about such far-reaching changes -- improve foundational functionality like caching, serialization, and other central features, and improve the performance of foundational systems like async jobs. Outside of the direct code, we will want to reduce costs, improve CI/CD performance and resulting artifact sizes, and many other efforts that impact the entire engineering organization in building features that handle 10s of billions of messages daily!

WHO YOU ARE

• 1-4+ years of relevant experience with a strong track record of success
• Strong understanding and proficiency utilizing Ruby/Ruby on Rails
• Have strong and good opinions about how code should be written, as well as good development practices
• Experience with refactoring legacy codebases into more productive components for large teams or, more broadly, transforming a monolith into “micro” services
• Excellent communication skills and a user-centric attitude
• Calm, patient, considerate, compassionate, supportive, and encouraging
• Strong organizational skills and ability to keep track of multiple streams of work at once
• Experience with agile processes and tools such as JIRA
• Beneficial experiences: Jenkins, Buildkite, React, Typescript, Mongo, Redis, Sidekiq / async job queues

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.