Channel Account Manager (East Coast)

Job Description

Who We Are

The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

About The Role

• Demonstrate a deep understanding of the partner ecosystem and take initiative on driving new opportunities and programs as identified through collaboration efforts with the partner.
• Engage directly with the partner leadership, account & product teams within ThousandEyes and Cisco to drive pipeline and revenue.
• Lead activities to improve Partner Sales teams product awareness and ThousandEyes specific selling skills.
• Ensure that partner and ThousandEyes sales teams are connected to increase awareness of partner accounts and identify engagement points for new opportunities.
• Ensure partner AMs are aware of the available tools and competent in their use. Coordinate partner sales activities such as ThousandEyes trainings/meetings and encourage participation
• Work cross-functionally to build out identified partner programs in region to drive strategic growth including joint business plans, marketing initiatives, and partner enablement.
• Engage with partner technical organizations to help drive ThousandEyes product integration with strategic Managed Service Providers (Pre/Post Sales activities)
• Drive interlock between ThousandEyes Partner SEs and Partner Organizations

Requirements

• Experience in strategic, thorough account planning & mapping with Managed Service Providers and/or Value-Added Resellers.
• Experience in partner product development. Preferably software and/or SaaS offerings.
• Excellent written and oral communication skills.
• Strong organizational, communication, and time management skills.
• High energy, relentless drive and a built-in sense of urgency
• Ability to work with C-Level stakeholders.
• Strong knowledge of networking and internet routing.

Qualifications and Experience

• 5+ years of partner development, partner sales, or a similar combination of work experience and education.
• Experience in the Fortune 500 and Enterprise space preferred.
• Bachelor’s degree preferred but not required