Developer Technical Support Engineer, CoreOs

Job Description

Summary

Posted: Sep 21, 2022 Weekly Hours: 40 Role Number: 200347433 Do you love debugging and solving programming challenges? Are you the person your colleagues come to for assistance with difficult software development problems? If so, then Developer Technical Support (DTS) Engineering is looking for you to help our Apple Developer Program members build outstanding software and hardware products for Apple platforms. This role requires experience building and debugging software in Swift and Objective-C. The ideal candidate must possess exceptional verbal, written and interpersonal skills, a strong understanding of modern operating system fundamentals, and the flexibility to learn new technologies quickly.

Key Qualifications

Key Qualifications

• Experience developing software using native macOS and iOS API.
• Experience working with core technologies such as filesystems and networking.
• Very strong debugging skills, including interpreting crash logs.
• Compassion for developers and their software development and learning process.
• Strong computer science/computer engineering fundamentals.
• Willingness to dive in and take ownership of a technology or problem space.

Description

Description DTS is the main technical contact for Apple's worldwide community of hardware and software developers. We help ensure that the products are designed and engineered to the high standards Apple sets for itself. This position is perfect for an intelligent, thoughtful software developer who enjoys collaborating with others to solve software development challenges, and has a passion for learning and sharing knowledge. The developers we work with have a range of experience (beginner level to 30+ years experience). We answer their wide range of code-level questions, build sample code and other technical documents, and work closely with teams across Apple to continuously improve the Apple developer experience. If you’ve ever learned from sample code, opened a Technical Support Incident, attended WWDC Labs, or participated in TechTalks, you’ve worked with us! If you have experience with any of these, it’ll make you a stronger candidate. - MFi program - I/O technologies such as Bluetooth and USB - In-App Purchase / StoreKit - macOS kernel extensions - In-depth familiarity with Xcode/compiler tools - In-depth familiarity with Swift or Objective-C runtime - HFS+ and APFS - git workflows

Education & Experience

Education & Experience

Additional Requirements

Additional Requirements

• Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. Apple benefits programs vary by country and are subject to eligibility requirements.
• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.