Product Operations Analyst

Job Description

Company Description

We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

Job Description

Wood Mackenzie is looking for a dynamic, detail oriented and experienced product operations analyst with excellent problem solving, teamwork, and communication skills to join our industry-leading data analytics company and help develop and execute our vision. We are headquartered in Edinburgh where our team is working on a next generation, data analysis & visualization platform utilized by our customer to drive billion-dollar decisions.

This role sits within the Product organisation’s Product Operations team, initially reporting to a Product Director. The successful candidate will be a crucial member of the Product team, at the forefront of evolving our Product practices and closely supporting Product Owners and senior stakeholders on delivering their road maps.

The Operations Analyst will support the Product Owners (POs) and Product Managers (PMs) on the tools and methods that they use to define, build, and deliver our solutions.

About the Day to Day Responsibilities of the Role

The role of Product Operations Analyst fulfils the following needs:

• Aid the production of analysis and reporting to support decision making
• Identify issues and resolve queries from other departments
• Collaborating with the Insights teams to establish dashboards and analytics the Product discipline can easily consume drawing on data and insights from customer usage data to support product prioritisation decisions made by POs
• Work with the strategy and portfolio team to draw data and insights from customer usage data to support product prioritisation decisions made by POs and product managers
• Advocating, setting up and managing new systems and analytical tools to provide our Product teams insights from different data points - product / customer / market research etc
• Support the use and further adoption of our product road mapping tool
• Support the development of business processes to streamline product analytics
• Helping the product management community to drive product growth and successful product launches by providing key operational support in areas such as:
• Designing, implementing, and scaling best practices, processes, tooling and templates to standardise the playbooks and processes needed to enable scale of our Product community that drive efficiencies and then working to continually improve them
• Support the automation of key processes and activities within the product management function
• Working with the product leads to improve planning processes, ensuring the entire product work is aligned on company priorities
• Driving and operationalising Product reviews and other forums for the product community and co-ordinating key communications channels between the product organisation and our key stakeholders
• Work with HR and learning and development partners to improve the on-boarding programme, support recruitment efforts and train the product community on processes and best practice
• Foster knowledge sharing across the product community. Manage product team’s knowledge base and help evolve the team’s documentation on good practices, while building easy-to-access knowledge repositories and improvement guilds

Qualifications

About You and How You Can Excel in This Role

You will be a self-starter, energised by a challenge, passionate about bringing great products to market, and love helping teams to understand what is the right thing to build. You have a good delivery track record, able to organise and collaborate to deliver tangible business benefits. You can adapt to new ways of working – and enjoy collaborating with a wide range of stakeholders.

Knowledge & experience

• Able to analyse, summarise and present information clearly and accurately
• Problem solver, able to take complex problems, break them down and come up with intuitive solutions
• Strong quantitative and analytical skills, experience working with a large volume of cross-disciplinary data sets with the ability to aggregate and present key insights to the product team
• Self-motivated with a desire to learn new skills
• Highly organised, you’ll be able to proactively manage a wide range of responsibilities
• A great communicator, you will build excellent relationships with various departments
• An understanding of Product Management and Product Ownership needs and the product lifecycle
• Experience working with Product Management teams and practices in an Agile environment
• Ability to communicate effectively with stakeholders and to co-ordinate and guide a team towards a common way of working
• Good time management, prioritisation and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues
• Effective communication, including speaking, writing and active listening
• Able to give and receive feedback and constructive criticism from a variety of channels
• Methodical about analysing processes and systems to fully understand their functions
• Collaboration and teamwork skills and is able to adapt communication style

#LI-RA1

Additional Information

Wood Mackenzie is the global leader in data, analysis and consulting across the energy, chemicals, metals, mining, power and renewables sectors.

Founded in 1973, our success has always been underpinned by the simple principle of providing trusted research and advice that makes a difference to our customers. Today we have over 2,000 customers ranging from the largest global energy companies and financial institutions to governments as well as smaller market specialists.

Our teams are located around the world. This enables us to stay closely connected with customers and the markets and sectors we cover. Collectively this allows us to offer a compelling combination of global commodity analysis with detailed local market knowledge.

We are committed to supporting our people to grow and thrive. We value different perspectives and aspire to create an inclusive environment that encourages diversity and fosters a sense of belonging. We are committed to creating a workplace that works for you and encourage everyone to get involved in our Wellness, Diversity and Inclusion, and Community Engagement initiatives. We actively support flexible working and are happy to consider alternative work patterns, taking into account your needs and the needs of the team or division that you are looking to join.

Hear what our team has to say about working with us:

https://www.woodmac.com/careers/our-people/

We are proud to be a part of the Verisk family of companies!

At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.

Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.

But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.

It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.

At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.

At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

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