eLead Catcher

Job Description

Job Number 22120374
Job Category Administrative
Location MIDATLSLS Mid-Atlantic Sales Office, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Non-Management

JOB SUMMARY

Route incoming opportunities to the appropriate eLead Sales Manager. Manage all incoming electronic leads into the Sales office via fax, email, SFAWeb & CI/TY (Consolidated Inventory/Total Yield System), voicemail, and websites (e.g. Starcite), etc. Route leads via SFAWeb and/or CI/TY to the appropriate eLead Sales Manager in order to ensure that customer requests are responded to within the service level timeline for each incoming electronic lead. Accurately track all the leads and distribution. Provide SFAWeb & CI/TY support, including data input and report generation, as required. Monitor lead volume of each Sales Manager and re-route leads as needed. Handle team member and internal stakeholder requests in a professional manner. Perform other administrative assistant responsibilities as needed (e.g. contract generation, manager opportunity turnover, capture voicemail messages, etc) as directed by supervisor. Compile data and create reports from Marriott internal data sources (e.g. MRDW, SFAWeb, MarRFP database).

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested.

Colorado applicants only: The hourly rate for this position is $18.06 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?