People Experience Manager (Human Resources)

Job Description

Help empower our global customers to connect to culture through their passions.

Help shape the next generation of ecommerce for the next generation of consumer.
About The Team
We love what we do. The People Experience team at StockX is passionate about driving and supporting everything that makes StockX a remarkable experience for team members, contractors, and candidates. Join our team and you’ll have a chance to grow your career in a fast-paced environment. You’ll work with great people, and be a part of important change and initiatives in all areas of the team member lifecycle. If you want to have fun, do meaningful work on a dream team, and make a difference - all while working at one of the hottest startups anywhere - we’d love to hear from you!
About The Role
In this role the People Experience ( HR) Manager will support our Tokyo, Japan Operations Center and the Japan team. This person will be responsible for partnering with the Operations teams, Customer Services team and the Corporate team on all activities from employee relations, performance management, change management, interviewing, and organization support. In this role, the HR Manager will have skills of influence and diplomacy and will be, proactive, courageous and inspiring.
What You Will Do
The PX Manager will have a number of critical responsibilities focused on partnering with different departments, scaling our processes, and evolving our employee value proposition strategy:

• Oversee all aspects of Employee Relations for the business area(s) they support.
• Demonstrate an understanding of the vision, purpose and strategy of the business and design and implement a relevant people support strategy.
• Partner closely with business leaders and talent acquisition to develop hiring plans that support the Company’s business objectives and strategies.
• Partner closely with leaders on change management, performance management, employee engagement and other initiatives
• Participate in interviewing and hiring candidates to ensure we bring diverse talent into the organization and support their development and retention to ensure alignment with our goals.
• Establish effective partnerships with team leaders as a tenured business partner, providing guidance across key talent decisions, advice and expertise tailored for specific business needs.
• Utilize data to drive informed people decisions to identify trends; determine root cause of issues and develop effective organizational solutions.
• Understand and take an influencing role in the application of StockX's total reward philosophy through proactive consultation with the business and partnership with the compensation team.
• Day to Day HR operations which includes but not limited to attendance, visa applications, job offers, benefits enrolment, employees’ record maintenance etc
• Other HR initiatives, administrative tasks and projects

About You

• Proven experience in Human Resources
• Strong experience with employee relations
• Bachelors Degree in Human Resources a plus
• Proven ability to perform office management duties
• Experience working in a high-visibility role in a demanding, commercial, fast-paced, and challenging organization
• Proven ability to provide accurate and efficient service under the pressure of constant deadlines
• Strong work ethic, attention to detail, and a service-oriented attitude
• Capable of building credible relationships quickly at the highest level and inspire trust and confidence
• Proven ability to deal effectively with change and ambiguity
• Proven ability to prioritize workload whilst providing excellent service to a variety of stakeholders
• Strong organizational skills to deliver operational, project and strategic deliverables
• Familiarity with Workday is a plus

Junior candidate might be considered for a People Experience (HR) Specialist role
About Us
StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time. About Us StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.