Program Manager - Localization

Job Description

The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe. Spanning many disciplines, we work to make the business work; creating the frameworks, capabilities and tools needed to welcome a billion customers. Join us and help to amplify productivity, quality and innovation across Spotify. We are looking for a Program Manager to join the Product Localization team at Spotify! Every year, millions of listeners from around the world join Spotify. Vital to this growth is our ability to connect with every one of them in a personal, clear, and authentic manner regardless of language or cultural background. In this role, you will provide our users with a truly localized experience across all of our products while respecting their values and cultures. You will report to our Product Localization Manager and work closely alongside your colleagues to improve and support our localization team’s mission and vision. We are passionate about relentlessly improving the localized user experience, and we want you to share our passion for global UX and language quality. With 60+ languages already supported, you’ll be fundamental to Spotify’s success.

What you'll do

• Build, own, and maintain our horizontal relationships with key product functions across the company, including UX Writing and Product Management
• Lead the creation and development of localization education resources for employee development and learning
• Advocate, evangelize, and promote localization across Spotify’s product ecosystem
• Build relationships with relevant data partners to help influence decisions and understand localization impact
• Optimize localization’s place in the product development lifecycle and seek new opportunities to minimize downstream impact
• Contribute to product localization program strategy and OKRs
• Provide guidance and mentorship to a team of project managers
• Workflow optimization. Partner mapping and management.

Who you are

• 5+ years of experience in program management and 3+ years in localization
• You have a deep understanding of the localization pain points and understand how to engage with product partners to address these
• You know how to partner effectively with product development teams
• Skilled in distributed organization and process management
• Excellent communication, presentation, and writing skills
• Ambiguous problem solver with creative solutions
• Familiarity with the software development life cycle and product development in general
• Comfortable working with product managers, UXR, UX writing/content design, product design, and other product development functions

Where you'll be

• We are a distributed workforce enabling our band members to find a work mode that is best for them!
• Where in the world? For this role, it can be within the EMEA region in which we have a work location and is within working hours: https://lifeatspotify.com/locations
• Working hours? We operate within the Central European and GMT time zones for collaboration and ask that all be located in that time zone.
• Prefer an office to work from home instead? Not a problem! We have plenty of options for your working preferences. Find more information about our Work From Anywhere options here .

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service. Global COVID and Vaccination Disclosure Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols. Apply for this job