Job Description

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Melbourne, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope .

As the Sr. Manager, Cloud Engineering you will staff, manage and lead teams responsible for the design, development and implementation of strategies and solutions for Netskope’s internal cloud and related support systems. You will lead strategic and tactical infrastructure initiatives by ensuring the cross functional teams execute the design, build, and ongoing management of complex computing systems based primarily on microservice architectures. In addition, you will provide management and technical leadership by establishing processes, scope of teams/individuals, sharing best practices and technology trends, and acting as a mentor related to their area(s) of expertise.

Essential Functions:

• Embrace our corporate culture by fostering collaboration without boundaries, encouraging teamwork and communication that is clear, open, and honest.
• Staff and lead the cloud engineering teams by establishing roles and responsibilities, processes, and expectations
• Oversee the recruitment, training, and development of managers, team leads, and staff level members.
• Establish and execute on a multi-quarter roadmap for services owned, created, or adopted by the team. Integrate cross-functional and organization wide priorities into the multi-quarter roadmap and establish the necessary processes to communicate and track status.
• Act as a product owner for services owned, supplying requirements, prioritizing and grooming the backlog, and providing clarification of scope.
• Act as the program manager and agile lead for projects spanning one or more areas, teams, and technologies.
• Mentor managers and team leads in the establishment of roadmaps, definition of done, team/individual performance, and the execution of agile/scrum methodologies.
• Mentor and direct others in their technology evaluations, technical designs, and technical implementations.
• Direct and establish processes for the development of implementations, service definitions, component interfaces and experimental prototypes to the operations, and engineering teams for systems within a product or service family.
• Direct and establish processes for the design, development, testing, documentation, and implementation of strategies, automation, and solutions for Netskope’s production services.
• Establish, understand, document, and be able to communicate, the nonfunctional requirements for the system (security, reliability, scalability, maintainability, etc.).
• Direct the team and ensure the coverage of subject matter expertise on all aspects of designated Netskope products, services, and their dependent infrastructure in order to support and improve the reliability, function, and scalability of these solutions.

Required Experience:

• Masters’’s Degree or higher in Computer Science, Engineering, or combination of comparable education and experience typically obtained by 10 or more years related work experience.​
• 15+ years demonstrated expertise in designing, building and managing complex computing systems and teams. This includes a mix of on-prem and offsite teams, as well as managing offshore contractors.
• Comprehensive understanding of computer internal architecture and design to include working knowledge of specific details and design of some variants of the *NIX based operating systems.
• Experience with business requirements and functional specifications regarding interface development, functional architecture, and distributed software design/implementation.
• Demonstrated ability to staff multiple and direct teams capable of developing large-scale functional system and data architectures; implementation designs in collaboration with stakeholders in a distributed workforce environment.
• Demonstrated ability and willingness to act as subject matter expert, tracking technology/industry trends, and to provide data-driven reasoning for recommending technology paths.​
• Demonstrated ability to mentor or direct others in their technology evaluations.​

Desired Experience:

• Demonstrated ability to sanitize and drive automation in a rapidly growing global system
• Deep expertise with operational support systems, automation, and CI/CD tools
• Knowledge of the Agile project management methodologies.
• Knowledge in a variety of programming languages including Python, C, C++, Go.
• Experience with modern cloud and virtualization technologies (Docker, Kubernetes, AWS, GCP, KVM, OpenNebula, OpenStack or any orchestration platforms)
• Established track record for providing valuable technical details to developers and engineers.
• Established track record for providing valuable feedback during planning and implementation of existing projects.

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