Senior Program Manager, HR Program & Change Office

Job Description

ABOUT THE ROLE

Peloton is looking for a collaborative and highly effective Senior Program Manager, HR Program + Change Office to lead projects and programs within the People team (Human Resources department). We support the People team’s goal of Creating the Best Place to Work for the World’s Top Talent by bringing clarity, consistency and transparency to the People team portfolio and ensuring solutions will engage the right people, empower them with the right tools + training, and activate on the right channels in a fast-paced environment.

In this role, you will work across the full People team and collaborate cross-functionally to develop plans that enable collective readiness, coordinated activation and seamless team member (employee) experience. This role is responsible for building program manager capability, creating tools and processes and supporting systems that optimize the creation and rollout of Peloton’s People team programs, including implementing continuous KPIs to measure program adoption and success. This role reports directly into the Director of HR Program + Change Office, and is based in New York, New York.

YOUR DAILY IMPACT AT PELOTON

• Lead cross-functional teams in a matrix environment to plan with intention and for impact by ensuring program teams are clear on the problem(s), desired impact on our people and the business, and are engaging the right collaborators.
• Develop and demonstrate program and organizational change standard methodologies:
  • Prepare and handle the coordinated program and department project plans
  • Identify, communicate, and resolve dependencies, risks, and issues
  • Design program templates and playbooks to be used for new programs
  • Thoughtful collaborator management throughout the project lifecycle that identifies interdependencies and aligns on best path forward
• Work closely with various program managers to deliver a foundation of program + change management with standardization and a detailed approach to developing and delivering programs.
• Lead strategic projects and align teams with robust and fundamental project management principles.
• Lead intake and prioritization processes to develop clear project landmarks and roadmaps.
• Scope and plan projects (set goals and KPIs, build project plans, identify key stakeholders, identify risks and contingency planning, develop a change management plan) from project initiation through to delivery and sustain.
• Maintain clarity into strategic and “business as usual” programs that impact the business.
• Serve as a Peloton culture ambassador, leading with our core values and ensuring that our core values are embedded in all programs.

YOU BRING TO PELOTON

• You are a proactive, self-starter who obsesses over every touchpoint of the team member experience.
• You are an excellent communicator, both written and orally, and understand how objectives are perceived by broad audiences.
• You bring clarity through uncertainty.
• You have a track record of successfully building program capability in others and playing to people’s strengths to implement program and project management across retail, human resources and technology initiatives.
• You promote and advocate for policies and processes that are anti-racist and champion a culture of inclusivity that facilitates willingness to different persepctives.
• You run at challenges and can lead constantly evolving priorities in a fast-paced environment, leading teams through change while maintaining a can-do attitude.
• Demonstrated ability in program and project management experience, preferably with knowledge of HR processes, programs and systems
• Experience leading and managing large-scale, global organization-wide, people-centered projects through planning, development, launch, stabilization and close.
• Excellent communication and stakeholder leadership skills
• Expert knowledge in change management principles and standard methodologies
• Experience crafting measurements for success and using data to advise decision making
• Consistent track record to apply a broad range of methodologies including Agile, Human-Centered Design, Kanban, Lean, Scrum
• Experience using project management software tools, SmartSheets and Monday.com a plus
• Data visualization a plus

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ABOUT PELOTON:

Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: [email protected]

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