OB Coordinator/Community Health Worker

Job Description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

OB Coordinator/CHW - Posting #22571

Position Summary:

OB Coordinator position available for our Everett. Medical Clinic. this position is full-time. The applicant must be Bilingual in English/Spanish due to the population we serve in Everett. The OB Coordinator is responsible for carrying out the primary functions of OB tracking, which begins when the pregnancy is confirmed and continues through the first six weeks of postpartum support. The OB Coordinator will participate in daily huddles, identify the patient's needs according to protocols, and provide point of care services. The OB Coordinator will work with the patient and clinical team members to ensure that all clinical measures are addressed in a timely manner.

The employee is responsible for carrying out the primary functions of OB tracking and CHW, which begins when the pregnancy is confirmed and continues through the first six weeks of postpartum support. The OB Coordinator will participate in daily huddles, identify the patient's needs according to protocols, and provide point of care services.

This position is responsible for enhancing quality and patient-centered care at Sea Mar Community Health Centers and integration with other Sea Mar and external services as needed. This position will provide excellent customer service by using active listening skills, greeting and providing all care and services to patients in a professional and sincere manner. The OB Coordinator/CHW will make each patient their priority when providing services and assisting them to meet their individual needs.

Essential Duties and Responsibilities

The following is a list of duties and responsibilities: Other duties may be assigned

Maternity Support Services Responsibilities

• Perform the prenatal intake and the MSS enrollment
• Schedule appointments with the MSS RN and/or the MSS SW as determined during the intake process
• Document the information gathered during the intake process into the EHR
• Submit a billable encounter for performing the intake following protocol or a non-billable if client declines services
• Participate in weekly interdepartmental meetings such as the MSS meeting and the OB provider meeting
• Provide updates and information in regards to shared OB and MSS clients when relevant or requested by providers
• Provide point of care to assist patients with management of their pregnancy and link patients to social support services
• Perform all duties assign by Supervisor (referrals, MSS data base, phone calls, assist MSS groups, letters).

OB/Coordinator Responsibilities

• Manage the referral process for regular and specialty referrals from scheduling, tracking, and ensuring patient attendance.
• Complete the prenatal contract and paperwork with client and provide a brief orientation of services at their intake appointment.
• Send letters and perform follow-up phone calls to patients for planned visits.
• Advocate for patient services with community, social service, and medical providers.
• Connect patients to Sea Mar and non-Sea Mar resources as appropriate and track all resources available to patients. These services may include but are not limited to insurance enrollment, preventive health services, behavioral health, dental, and care management.
• Track patient's adherence with plan of care in electronic and communicate outcomes to providers.
• Prepares weekly reports for provider meetings and monthly updated reports of the prenatal panel.
• Other duties as assigned by the MSS.
• Ensures OB Database is updated on a regular basis when in knowledge of deliveries, transfer of care, miscarriages/terminations of pregnancy, changes to EDD and changes of Provider.
• Start and update the UDS with patient's pregnancy information.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work independently, prioritize workload, and meet deadlines.
• Must have critical thinking skills and maintain confidentiality.
• Excellent organizational skills and ability to handle a variety of tasks simultaneously.
• Knowledge of medical terminology and/or behavioral health topics.
• Strong decision making and prioritization skills.
• Ability to work respectfully and professionally with the community, patients, families and staff.
• Able to work effectively in a multi-cultural environment with a diverse population.
• Sympathetic, mature, responsible, and reliable.
• Strong patient engagement, interpersonal, and communication skills and ability to establish a therapeutic relationship with the patient.
• Knowledge of the Patient-Centered Medical Home Model and motivational interviewing skills a plus.

Knowledge, Skills and Abilities

• Knowledge of evidence-based standards of care for obstetric care issues.
• Knowledge of and proficient in Microsoft Word, Excel, Power Point, and Outlook.
• Ability to utilize and document relevant patient information the Electronic Health Record.
• Knowledge of community resources.
• Ability to work in a fast paced community health care setting.
• Ability to think analytically and problem solve in a multidisciplinary team and independently.
• Ability to deal effectively with difficult people and situations.
• Ability to communicate effectively with diverse communities.
• Ability to manage time effectively and prioritize tasks.
• Ability to analyze patient care data.
• Ability to identify client learning needs and to assess client's knowledge, skill level and readiness for learning.
• Ability to maintain the privacy and security of sensitive and confidential information in all formats including verbal, written and electronic; and adhere to policies and procedures related to local, state, and federal privacy requirements.
• Excellent communication and customer service skills.
• Critical thinking skills.
• Ability to understand and implement process improvement activities.

Reasoning Ability

• Must be able to work independently, use good judgement in the in the performance of duties, have good problem solving skills and be open to change processes.

Education and/or Experience :

• High school diploma and continued education in areas of health or social services, or at least one year of experience in those areas.
• AAI AS/BA in social/human services or certification as a Medical Assistant Experience in a community health setting or family practice is preferred.
• 2 years' experience in a health and human services setting is preferred.
• This position must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer:

Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of Medical, Dental, Vision, Life Insurance, Prescription coverage, Long Term Disability, EAP (Employee Assistance Program), paid-time-off starting at 24 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.

How to Apply :

To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Erica Guillen, Health Center Administrator at [email protected]

Sea Mar is an Equal Opportunity Employer

Initially posted on 10/19/2021

External candidates considered after 10/22/2021

Revisions on 6/16/2022

This position is represented by Office and Professional Employees International Union (OPEIU).

Please visit our website to learn more about us at www.seamar.org. You may also apply thru our Career page at https://www.seamar.org/jobs-general.html