Project Manager 3, Orion and Release Management

Job Description

Job Summary

The Project Manager 3, Orion and Release Management is responsible for managing the complete life cycle of moderately-to-highly complex projects, including approval, planning, execution and closeout to ensure planned results are achieved on time. They develop budgets, timelines and ensure progress to plan, as well as track critical project achievements. The PM works with vendors and teams to establish and achieve goals, coordinates the activities of a cross-functional team including exempt and nonexempt employees. They have in-depth experience, knowledge and skills in their own discipline and act as a resource and mentor for colleagues with less experience.

Job Description

Customer Experience Technologies (CXT) is passionate about the technology, systems and tools that support the customer lifecycle (sales, activation, billing, support, etc.), as well as employee-facing teams such as human resources, finance, and workplace information technology. These tools and systems are foundational to our ability to meet and exceed customer expectations and support an excellent employee experience.
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies. ITBSD sits at the heart of IT Business Services Delivery. The Orion project is that platform which will support those services and to which this Project Manager will be aligned.

What You Will Learn:

How to work across multiple teams in a large and high-profile project.

Skills Required:

• At least one year of experience with Rally
• PowerPoint and other presentation tools

• Agile methodologies
• Experience with Jira is desired
• Experience with Tableau and/or other BI Tools desired
• Release Management

Core Responsibilities:

• Orion Project Business Services (Project Manager)
• Planning (Business Services)
• Governance and Reporting
• Presentations to Leadership
• Prioritize work for teams

• Assisting BSD Legacy applications with release management
• Working with VPs to get releases approved as needed
• Provides research and assistance to leadership in the development and design of new projects
• Uses formal processes and tools to handle resources, budgets, risks and changes
• Runs project status and information in the form of formal briefings, project update meetings and written, electronic and graphic reports

• Develops, maintains , and leads detailed project plans, action item registers and major landmark timelines for all assigned projects
• Provides overall prioritization and director of work assignments, team resources etc. Monitor and build project results
• Coordinates with other work streams, projects and initiatives which may impact successful completion of projects
• Leads all assigned projects to completion ensuring on-time delivery, meeting budgetary demands, and maintaining overall project ownership
• Maintains communication with partners

• Facilitates project meetings
• Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management. Ensures effective implementation of solutions/changes
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular and consistent attendance.
• Other duties and responsibilities as assigned

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job
• Lead the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff - be enthusiastic learners, users and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
• Win as a team - make important things happen by working together and being open to innovative ideas

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers
• Get results and growth
• Respect and promote inclusion & diversity
• Do what is right for each other, our customers, investors, and our communities

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.