Senior Talent Operations Specialist

Job Description

THE CHALLENGE Eventbrite’s goal of building the marketplace for live experiences relies on our foundation of world-class talent and unbeatable company culture. Hiring top talent in some of the most competitive markets globally is no easy task, but we have a creative and dedicated team who has helped Eventbrite scale to over 800 Britelings in 10 countries over the past 10 years. We’re looking for a Senior Talent Operations Specialist for our Talent Acquisition (TA) organization who can connect Eventbrite’s vision, mission and story in support of Eventbrite’s TA Team as they prepare for growth and acceleration. You will play a vital role in ensuring that the TA Team partners effectively with hiring leaders and cross functional teams so that attracting, recruiting, and hiring top diverse talent becomes easier and more efficient for all involved in any part of our hiring process. THE TEAM Eventbrite TA strives to attract, source, and hire top talent, who in turn foster a diverse workplace and have rewarding careers. Our values are deeply rooted in our people first culture and creating delightful candidate and hiring manager experiences. We believe people are our greatest asset and the talent we attract drives the success of Eventbrite. Our TA team is tight-knit, quick-moving, and fun-loving. We believe recruiting should be a company-wide effort and that hiring should be based on market intelligence, relationships and data/insights, not transactions. Each member of our team is invested in telling our company’s story, building our brand, and establishing new processes that challenge the traditional and often dated methods of recruiting. THE ROLE As a Senior Talent Operations Specialist, you will play many roles across the candidate to employee life cycle. You will support interview coordination efforts for our Executive Search Team, including scheduling and coordinating phone screens and interview loops; preparation of offer letters; and initiating background checks. You will ensure that our candidate experience is delightful and smooth for our future leaders. You will take an active role in recruitment marketing to bring our employer brand to life with our cross-functional partners. You will amplify our talent attraction efforts by posting all open Eventbrite jobs to diversity and other job boards and social channels to increase our talent pipeline for all open roles. You will participate in recruiting events and assist with other recruiting initiatives including those that line up with the TA OKRs of scale, diversity and globalization, healthy recruiting culture, and operational excellence. You will assist with administrative duties (POs, MSAs/SOWs, swag, calendaring/rhythm of the business cadence, communications, expense reports, training decks, onboarding, etc.) to ensure the TA Team can operate efficiently within their role scopes. We’re looking for someone who is committed to consistently raising the bar for our TA team. You will be a trusted resource for the VP of Global TA and broader team, maintaining a high level of confidentiality at all times both internally and externally. We will thrive because you bring fresh perspectives to build and maintain a best in class hiring culture and high touch candidate experience.

THE SKILLSET

• Experienced : Previous experience in an administrative, recruiting, HR, communications, or customer service related role that has given you exposure to project management, operations, event planning and data analytics. You are familiar with ATSes, databases and customer service platforms (e.g. Lever, JIRA, Workday, Tableau).
• Results Oriented: You have an innate ability to prioritize and manage time efficiently. You take initiative, work independently and have exceptional attention to detail. You are able to juggle complex schedules and tough requests without ever dropping the ball.
• Strategic: You are highly organized and detail oriented, with the ability to handle multiple deadlines, projects, and stakeholders. You have excellent project leadership skills and can keep track of deadlines, deliverables associated with multiple workstreams.
• Creative : We’re looking for individuals eager to try new things and take chances to adapt how Eventbrite’s Talent Acquisition function operates. You successfully demonstrate capability for creative problem solving and solutioning. You are able to seek out answers and drive solutions autonomously.
• Interpersonal communications skills : You have the ability to authentically listen and communicate (written and verbally) in a way that allows you to reach internal and external audiences.
• Collaborative : You can build collaborative relationships with the Talent Acquisition team and cross-functional partners (Legal, HR Business Partner, Compensation/Benefits, Immigration, among others). You possess a strong presence and level of comfort engaging with team members and business leaders of all levels.
• Flexible : You have the ability to thrive in a dynamic environment and feel comfortable with ambiguity. You are able to work with evolving systems and structures, demonstrating the flexibility to adapt to changing environments and regulations while managing multiple projects and competing priorities.
• Delightful : As an ambassador of Eventbrite, you are accountable for embodying the spirit of the company both internally and externally. You are an awesome teammate; always willing to share, support and coach so that everyone learns and grows. You are a people-person who can make anyone feel comfortable and taken care of.

BONUS POINTS

• Written and verbal proficiency in Spanish language is a nice compliment to support our global Talent Acquisition Team.

WHAT WE OFFER At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. We care about your mental health and wellbeing. Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong. Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. We offer ongoing training and career development that meets people where they are in their careers. We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. Work-life balance & flexibility is extremely important to us. Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. ABOUT EVENTBRITE Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com . IS THIS ROLE NOT AN EXACT FIT? Sign up to keep in touch and we’ll let you know when we have new positions on our team . Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics. Applicant Privacy Notice Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis. Apply for this job