Operations Assistant Manager -2nd Shift (TPC)

Job Description

Position Description:

The Operations Assistant Manager shall directly support the Operations Manager in the management of all aspects of contractor-provided support services at the Book Print Facility and ensures the flow of operations between all contractor-staffed positions. There shall be one Operations Assistant Manager per shift.
***Due to the nature of the government contract requirements and/or clearance requirements, United States Citizenship is required***

Your future duties and responsibilities:

-Must demonstrate excellent communications skills with all levels of management including the client (US Government Personnel)
- In coordination with the Operations Manager, implements the Management Plan and Corporate Quality Control policies to effectively direct contract support activities to ensure satisfactory conformance with contract provisions and performance metrics
-In coordination with the Operations Manager, assigns, schedules, and reviews work of production managers and supervisory staff
-Supports the Operations Manager in interpreting policies, purposes, and goals of the organization for subordinates and the monitoring of contractual expenditures budgets
-Supports the development and maintenance of succinct reporting methodology to ensure the Government personnel, Contracting Officer, and CA/PPT headquarters are informed of contractual performance
-Ensures transition work between the various processing sections
-Directs managers in resolution of all administrative, personnel, and operating problems associated with process management functions in order to assure timely issuance of travel documents and to meet Department of State goals
-Maintains constant oversight of production related materials and documents
-Interprets policies, procedures, and goals of the organization for managers and assigned staff
-Responsive to employees issues and helps to build team morale and cohesiveness
-Makes recommendations regarding staffing on all contract/sub contract staff
-Effectively communicates with the management team by taking the initiative to address procedure revisions, personnel issues, and workflow problems
-Evaluates and audits employees’ production for quality and quantity
-Facilitates quality improvement programs and ensures customer service levels meet or exceed goals
-Compiles and develops management reports including production performance reports utilizing Microsoft Office applications
-Verifies adherence to all DoS and Facility security regulations

Required qualifications to be successful in this role:

Required Knowledge, Skills, Abilities and Competencies:
-Bachelor Degree in related field, plus
-Minimum of ten (10) years of progressive management experience in a tangible goods production environment or
-Minimum of seven (7) years of management/supervisory experience at a company or facility of the size and scope of the Book Personalization Facilities
-Experience in creating management, business, technical, and personnel reports, reviews and documents for internal and external use
Desired Knowledge, Skills, Abilities and Competencies:
-Advanced degree preferred
-Experience in managing a seasonal/temporary work force
-Four (4) years experience in an automated environment
-Current or previous experience working for the US Government/Military or a US Government contract in a supervisory or management capacity
-Currently holds an active Secret or higher DoD or DoS clearance
#CGIFEDERALJOB
#PassportUS?
#IAF

Skills:

• BA Diploma
• Communication (Oral/Written)
• Detail-oriented
• Leadership
• People Management
• Printing - Book
• Workflow

What you can expect from us:

Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.