TV+ Metadata Specialist, AMP Video Operations - Sports Programming

Job Description

Summary

Posted: May 12, 2022 Weekly Hours: 40 Role Number: 200377000 The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Metadata is at the heart of Apple Media Products (AMP), powering key aspects of the customer experience including UI, Search, and Siri. Video Operations is responsible for ensuring world-class quality and discoverability of AMP metadata. We’re looking for a self-motivated, resourceful metadata specialist with a real passion for media metadata to take our Sports Programming on TV+ to the next level. As part of the TV+ metadata team, you will be responsible for managing the TV+ metadata catalog, driving and enriching the metadata’s accuracy and quality, and identifying and seeking opportunities for technical and tactical solutions to better the customer experience. We're growing and urge you to apply!

Key Qualifications

Key Qualifications

• 5 to 8 years of experience in digital media, technology, or related industry
• Project and/or program management experience, certifications are a plus
• Experience working with multi-functional teams supporting key partners such as Engineering, Product, and Business
• Proven track record of identifying, troubleshooting, scoping and diagnosing data issues in order to resolve or escalate to engineering, data analytics, solutions, or other appropriate cross-functional teams
• Possess a deep understanding of complex, large-scale media content management systems (CMS), and how metadata interplays and impacts the end-user experience
• Experience working with temporary agency workers (contractors). Vendor managed service and or a deliverables-based model is a plus.
• Phenomenal interpersonal communication skills with the ability to facilitate productive discussions, build consensus within teams and key partners
• Extraordinary attention to detail while running multiple ongoing projects in a fast-paced environment
• Ability to read XML; Tableau, Python, SQL familiarity is a plus
• An understanding of the TV app’s services and features
• Passion for TV+, movies, television or other video content
• Knowledge and passion for sports is a plus

Description

Description The AMP Video Operations Metadata Team provides 24/7/365 operational support for Apple TV+ art & metadata. You will acquire an expert-level understanding of our data pipeline, from ingestion, integration to consumption, as well as our content management systems and tools. Work multi-functionally with multiple teams in various locations; fielding questions, reporting issues, and ensuring the highest quality experience to our customers. Manage the TV+ metadata catalog once it is in our database, overseeing newly ingested data and preparing it for featuring, capturing outstanding issues present in the service, and completing update implementations. Drive enhancements of the current program and build new infrastructure to support future projects and metadata types. Analyze the TV+ data health and work closely with engineering teams to identify, diagnose, and quickly bring functional issues to resolution. Build upon and develop reporting, insights, and quality metrics. Proactively and frequently communicate status reports back to collaborators. Identify and seek opportunities for continual process improvements, that produce quantifiable operational efficiency gains and engineering offsets. Most importantly, enjoy the truly rewarding journey as we bring our Apple Originals to our customers around the globe!

Education & Experience

Education & Experience Bachelor’s Degree or equivalent industry experience

Additional Requirements

Additional Requirements