Business Analyst

Job Description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

As part of our e-Trade function, you will help the team in the product development lifecycle to deliver products. You will work alongside other business analysts and underwriting colleagues and work closely with the Product Owner and Project Manager to help deliver and optimize our e-traded products. You will report to the senior manager for business analysis. Your main responsibilities will include gathering information from different parts of the organisation in order to help deliver the right solutions for the business. You will therefore need to be confident in interviewing stakeholders and customers. We are looking for someone who is keen to understand and learn about the creation and delivery of underwriting products as well as learn and develop skills associated with the technical specifications required for e-traded product.

What Will You Do?

• Collect, understand, document, validate and communicate the business requirements for the product work
• Build specifications in line with third-party requirements
• Document business processes
• Co-ordinate and perform user acceptance testing
• Be able to perform ad hoc analysis to investigate ongoing or one-time operational issues
• Work with supervision from project manager or product owner
• Effectively communicate your insights and plans to cross-functional team members, third parties and management to ensure all requirement are understood
• Ensure solutions meet business needs and requirements
• Identify, document and track benefits
• Assist the project manager and product owner in delivering key project deliverables
• Liaise with the project manager in formulating project and task plans
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Use of agile tools (e.g., Rally, Jira)
• Good understanding and practice of the software development lifecycle
• Experience of working in commercial or syndicate insurance
• Knowledge of third party SaaS systems such as Acturis
• Information Systems Examination Board (ISEB) Diploma in Business Analysis or other modules that contribute to this diploma

What is a Must Have?

• Demonstrable project experience of working in business analysis within Insurance.

What Is in It for You?

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan (“GPPP”). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.