HR Coordinator (APJ)

Job Description

Smartsheet is looking for a customer-centric HR Coordinator to join its growing People & Culture (P&C) team. We are looking for a highly capable and motivated individual with strong interpersonal skills to support our employees in APAC. Strong candidates will have experience working in a high-growth, fast-paced work environment. This position will be based in Sydney with the flexibility to work from our Sydney office

With a commitment to investing in the APAC region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia-Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.

You Will:

• Assist with employee lifecycle activities including, but not limited to onboarding coordination, right to work checks, Day 1 HR Orientation, and offboarding processes.
• Be the first point of contact for new joiners, making them feel welcome and excited to join Smartsheet
• Support the IT and Workplace Services teams as required with set up for new starters
• Collect work authorisation & visa documentation
• Ensure that all new starter data entered into the HR Information System is accurate, with high attention to detail
• Support the administration of employee benefits including facilitating wellness programs in the local office
• Ensure that new joiners and leavers are added/removed from the various platforms
• Ensure that HR Information System benefit data is up to date and accurate
• Answer basic employee queries regarding benefits and payroll
• Work with the extended People team to manage queries received through our internal ticketing system
• Support the payroll process as required
• Provide employment reference letters
• Help administer support for annual pay review cycle and associated data changes
• Work closely with People Business Partners on ad-hoc projects
• Work on continuous process improvements and process mapping
• Facilitate activities and events that will continue to make Smartsheet an inclusive, respectful and great place to work
• Recommend and implement improvements in HR administration processes

You Have:

• 1-2 years in an HR administrative role
• A tertiary qualification in a HR / Business discipline is desirable, however not essential
• Customer service oriented with a strong attention to detail
• Able to deliver at pace and demonstrate excellent prioritisation skills
• Strong communication skills and can empathise with our people
• You enjoy working in a collaborative team environment
• Ability to adapt and thrive in a dynamic and changing environment
• Reliable and discreet with handling confidential information
• Experience working with HR systems is preferred
• Bi-lingual in Japanese is a plus

About Smartsheet

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!

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