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Group Product Manager - ClassPass

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Who we are
ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best classes and experiences into one app. Founded in 2013 by Payal Kadakia, ClassPass connects members to millions of classes in 30 countries around the globe, and is now available as a wellness benefit with some of the world’s leading employers. We make it easy to prioritize your health, whether you decide to head to a local studio, play an on-demand workout or book yourself a much needed wellness appointment. Over 100 million reservations later, we truly believe that we’re just getting started.
What we believe
At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we’re all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass’ success is its people.
ClassPass is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.

About the right team member

You’re a leader who is driven by making an impact and building excellent user experiences. You care deeply about your team and are dedicated to their growth. You’re happy to get into the weeds, ideate and provide guidance, but you also make space for personal development and value autonomy.

We’re looking for a passionate and experienced Group Product Manager to lead and execute the product strategy for our partner inventory group. Your mission will be to optimize the quality and quantity of inventory on ClassPass while helping our fitness and spa/salon partners grow their businesses. You’ll oversee a portfolio of products that enable our partners to manage their inventory and pricing, including promotional levers and revenue-optimization tools. As the driver of the inventory group, you’ll also guide product thinking related to inventory data models, integrations, and overall inventory quality.

Your work will impact the wellbeing of partners and consumers on a global scale and help ClassPass fulfill its mission of making the world a more active place. At ClassPass we value people who are intellectually curious, who are pragmatic not dogmatic, and people who care about our product, their teammates, and their own personal growth.

Key Responsibilities:

• Lead a cross-functional squad of engineers to identify and execute the highest ROI product opportunities for our business, partners and consumers

• Lead ideation, evaluation, definition, and prioritization of the plans & payments product roadmap

• Launch and optimize consumer and partner-facing features for payment collection, subscription management, and partner payouts
• Straddle the player-coach role, both as an individual contributor managing a squad + roadmap, and as a manager of a team of product managers
• Manage a team of 1-2 product managers driving monetization-focused squads. Grow and manage the performance of the people on your team by providing thoughtful feedback and coaching.
• Develop a deep understanding of the ClassPass and Mindbody businesses, which enables you to identify high-impact product roadmap opportunities and assess LOI of inbound requests
• Build alignment with key stakeholders from across the organization. Seek a range of perspectives and solicit honest feedback.

Who you are:

• You are a product leader with experience building impactful, well-loved consumer web and mobile applications.

• You have proven experience balancing the player-coach duties, including growing and managing product managers.

• You’re experienced with an agile discovery and development process and working collaboratively with full stack product teams.

• You are technically and analytically savvy, with knowledge about how products are built and are comfortable defining, querying, and interpreting your own data.
• You have a proven track record as strong communicator, influencer, and cross-functional partner
• You have good consumer product intuition based on experience, but reinforce this through a deep understanding of user feedback and analytical data.
• You have at least 3 years of experience in product management.

About the ClassPass product culture:

At ClassPass, we’re a product driven organization that always puts our customers and partners first. The Product Management team collaborates with engineers, designers, and business stakeholders to guide new product ideas from conception to launch. As a team, we are committed to conducting user research, leveraging data to make decisions, and defining strategic roadmaps to help ClassPass fulfill its mission of making the world a more active place. We’re looking for entrepreneurial, mission-driven Product Managers to join our Product team and innovate.

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