Business Analyst, NA Retailer.com

Job Description

Who We Are
Sure, you know Estée Lauder, but do you know the Estée Lauder Companies Inc. full family of brands? We’re also MAC, Clinique, La Mer, Origins, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble and Too Faced... just to name a few. You know us. You love us. Why not work with us?

We connect with our customers anytime, anywhere, from any device. We’re committed to innovation, working with the best tools and technologies available to help our shoppers seamlessly navigate the digital world of beauty. We have a collaborative work environment that hums with the buzz of 80% female leadership. It’s also home to bold technologists, marketers and ecommerce renegades who are shaping the future of beauty.

About The Team
Come join us as we transform beauty online! At ELC, we are building new digital capabilities to amplify the magic of our brands. In building a new Digital Catalyst team, we are reshaping the future of how we market, modernizing the way we reach customers and think about data.

What You’ll Do

The Business Analyst will be responsible for analytics for growth marketing activities on our retailer.com business. This individual will identify the right levers to measure our marketing efforts, design a reporting framework, and implement ongoing reporting. The analyst will identify trends and areas of opportunity to grow market share at key Online retailers.

Roles & Responsibilities:

Reporting Framework Design & Data Visualization

• Identify and align key performance indicators to measure business performance across retailer.com and the different business levers (e.g., marketing, supply chain and merchandising)
• Design the visual dashboard used to report retailer.com KPIs
• Analyze and benchmark KPI performance across brands and retailers over time to identify business improvement opportunities (and make recommendations for how we mitigate these opportunities)
• Lead cross-functional team to build and implement methodology to measure Online market share across key retailers

Business Reporting, Analysis & Opportunity Identification

• Implement regular reporting to ensure stakeholders are informed on retailer.com performance and key business drivers
• Analyze trends among retailers and ELC brands to identify areas of opportunity
• Monitor retailer.com marketing pilots to validate the impact of marketing tests in partnership with growth marketers
  

Stakeholder Management

• Serve as the primary point of contact for retailer.com business performance queries
• Present performance, trends, and opportunities to internal stakeholders

Qualifications

• 2-3 years of work experience in business Consulting, Strategy, Finance or eCommerce (business analysis or consulting experience in the context of ecommerce is highly preferred)
• Demonstrated experience understanding the priorities of different stakeholder groups and balancing conflicting interests
• Outstanding communication skills with focus on data-driven communication
• Ability to build strong cross-functional relationships and work across cross-functional teams
• Understanding of internal reporting systems (e.g., Tableau, Looker) with ability to generate impactful reports
• Self-motivated; Ability to proactively identify and solve problems without direction
• Excellent presentation skills with keen ability to tell powerful stories

Job: Online / E-Commerce
Primary Location: US-NY-New York
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 228271
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].