Communications Specialist, Retail Engagement and Marketing

Job Description

Summary

Posted: Apr 26, 2022 Weekly Hours: 40 Role Number: 200370858 Apple is looking for a Communications Specialist for our growing Retail Engagement and Marketing team at Apple Retail. You will join us at a time when we are designing the future of how we communicate and connect with our Retail Store, Retail Customer Care (RCC), and Retail Support employees globally. The Retail Engagement and Marketing group is leading the way for how we inspire, develop, and connect our hard working Store and RCC team members around the world. From thoughtful editorial strategies to dynamic events and experiences, our group helps equip our field teams and leaders with not just the information to do their job, but the inspiration to deliver extraordinary service and experiences for our customers.

Key Qualifications

Key Qualifications

• 5-7 years experience in digital media, developing and presenting communication plans and strategies, and working in a writer or editor capacity.
• Proven ability to manage multiple projects across a wide range of partners.
• Excellent partner management skills and demonstrated ability to grow internal relationships, while driving alignment towards a common goal.
• Tech-savvy, familiarity with OS and iOS, and comfortable with navigating web-publishing systems to produce high quality communications.
• Excellent writing skills that can deliver clear messages that motivate behavior change while meeting business goals.
• Proven ability to work as a member of a team, and maintain positivity and composure under pressure.
• Exceptional attention to detail, and ability to prioritize key work in a fast-paced environment.
• Experience working with international teams, and demonstrated empathy for regional needs and preferences.
• Solid understanding and grounding in U.S. English style, usage, grammar, and punctuation.
• Familiar with Apple style and usage guides, and/or the Chicago Manual of Style.

Description

Description Communications Specialists work at the intersection of many subject areas at Apple Retail, and are a key player in shaping the narrative and actions to support our field teams. Synthesize large amounts of information into key insights that are compelling. Produce concise briefs and clear, well-written communications under tight deadlines. Work with multiple business partners to connect the dots and develop thoughtful and creatively-driven engagement strategies for various roles and regions. Inform and influence communication plans across the Retail organization by leveraging your knowledge of the audience needs and business acumen. Help build out an operational planning process, analyze content metrics and influence editorial standards.

Education & Experience

Education & Experience BA/BS in Marketing, Corporate Communications, Public Relations, Editorial Writing or related field preferred.

Additional Requirements

Additional Requirements