Project Manager - Deliveroo Hop

Job Description

Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our Grocery, Signature & Plus businesses.

We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!

Deliveroo HOP

Deliveroo HOP launched in September 2021 and is Deliveroo’s speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo HOP promises to bring customers the very best products at lightning speed.

The team behind Deliveroo HOP are building a network of stores across London, the UK and other markets. Each delivery store is staffed with a team who have been specially trained to manage the operations efficiently as well as pick and pack orders in record time.

We’re looking for people with an exceptional drive and entrepreneurial spirit to join the team at Deliveroo HOP and help us build the leading speedy grocery delivery service. Hungry to win? This is an exciting time to join the Deliveroo HOP team within the broader Deliveroo organisation - we’re only just getting started!

The role
Operations are the heart of what we do. We are looking for a talented energetic Project Manager who will contribute to the launch of new Deliveroo Hop stores around Italy. Your goal will be to support the launch of new stores and ensure operations run smoothly from day 1. You will be responsible for meeting construction deadlines and making sure every store is on track for opening, as per the expansion pipeline.
This role requires an ability to be resourceful, an entrepreneurial spirit, a positive mindset and a passion for problem solving. Success in this role will require the development of effective working relationships with senior leaders across operations, category, strategy & property.
We're looking for a Project Manager who's equally organised and comfortable to roll up their sleeves and get their hands dirty. You will report into the Italian Head of Expansion and Strategy.
This role is initially fixed-term for 12 months, with the option to go permanent after that.
What you’ll be doing
Expansion:

• Coordinating all technical work streams needed for launch (construction team timeline review, coordination between construction and store operations, unique point of contact for all construction work streams)
• Contributing to improve a well defined strategic plan for all new delivery site openings
• Collaborating with the UK based construction team and Italian contractors on field to ensure all our Italian sites are built according to planned time schedules
• Supporting new strategic initiatives through data analysis and occasional presentations to the wider business

Real Estate:

• Conducting site visits for new locations around Italy
• Communicating with local authorities for authorizations and permits (no legal background needed)
• Liaising with HQ to ensure all the needed launch steps are followed
• Maintaining a relationship with landlords
• Supporting administrative tasks such as regular reporting to HQ

Maintenance:

• Sourcing suppliers within Italian territory for the facilities and maintenance of the sites
• Managing relations with electricity, gas, security, disposal providers
• Actively sourcing supplies and equipment needed for each site

Requirements
The role requires project and team management skills and a can-do attitude. We are looking for someone with:
Fluency in English and Italian
Great prioritisation skills
Experience working cross-functionally to deliver projects in a timely manner
Self starter/entrepreneurial mindset
A hands on mentality and approach to problem solving and execution
1-2 years of Project Management experience are desirable but not essential

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

#WAH