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Digital Data Analyst

Vanguard

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Job Details

Location: 2105, Water Ridge Parkway, Steelberry Acres, Charlotte, Mecklenburg County, North Carolina, 28217, USA Posted: Apr 22, 2022

Job Description

Analyzes data, assesses trends, and develops actionable insights and recommendations in support of business objectives. Trains and develops junior analysts. Specializes in analytics related to website design, content management, multimedia, digital product management, user analytics, and/or customer/user experience.

Core Responsibilities:

  • Engages with internal partners to understand business strategy, requirements, questions, and goals. Brings structure to business requests, translates requirements into an analytical project approach, and leads projects through completion. Delegates tasks and provides tactical and strategic guidance to peers.
  • Develops appropriate data tracking strategy using Adobe Experience Cloud products
  • Creates technical tagging specifications per business requirements related to digital analytics implementation.
  • Supports developer teams in Implementation and Validation of digital tagging solution.
  • Validates analytical techniques employed by other analysts.
  • Identify and diagnose data tagging inconsistencies and errors, propose solutions to fix issues.
  • Experience with Adobe Target for optimization - Handling A/B Tests, Experience based Targeting setup and troubleshooting.
  • Apply proven and innovative data capture methods to develop and deliver insights that go beyond experiment, measurement and enable actions.
  • Mentors, coaches, trains, and develops junior data analysts. Proactively expands knowledge of business and analytics and shares with team members. Shares and documents best practices.
  • Participates in special projects and performs other duties as assigned.

Ideal Experience

  • Adobe Experience Cloud products like Adobe Launch and Adobe Target are strongly preferred
  • Experience in customer experience management solutions or session replay technologies
  • Experience in SQL and Visualization software preferred (e.g.Tableau, MS Power BI)

Qualifications

  • Minimum of five years related work experience with Web analytics solutions including Adobe Analytics, Tag management solution like Adobe Launch or Tealium at a large enterprise organization (i.e. many digital properties with global view)
  • Undergraduate degree in a technical field or equivalent combination of training and experience

Special Factor

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.

About Vanguard

Vanguard is a client-owned investment company that offers low-cost mutual funds, ETFs, advice, and related services.

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