Facilities Coordinator

Job Description

Who is Credible?

We believe life’s changes create financial needs for people and that the traditional financial system often puts up unnecessary obstacles. People celebrate major milestones like going to college, getting married, and buying a home. And most of the time, these milestones come with financial implications.

At Credible, we have built a company with the mission of bringing transparency, choice, simple processes, and savings to accessing credit for life’s important moments. What you see is what you get. We are committed to being upfront, honest, and clear about your options. There are no mysteries, no hidden fees, and no secret clauses.

Credible is a fast-growing Fintech company that is disrupting the lending market and helping people save money and get out of debt faster.

About the Role:

Credible is an exciting and innovative start-up based in San Francisco and with offices throughout the US including Durham, North Carolina. Under the direction of the Human Resources team, you will be a self-guided team member while also partnering closely with property vendors and internal resources. The Facilities Coordinator will be a part of Credible’s HR team contributing to the employee experience by maintaining a safe, clean and functional operation of Credible’s physical job site in Durham. The position is responsible for Covid-19 communication and policy enforcement ensuring a safe work environment for Credible employees. The Facilities Coordinator will manage office functions including Work Order coordination, Security badge, and access assignments, database management, daily office operations, maintaining office records, and providing general support services for staff.

Job Site Responsibilities:

• Manages building access and amenities including distribution and collection of company property (employee badge, parking spaces, security system provisioning) for incoming and existing employees
• Takes initiative in contacting vendors and approving resolutions to specialized worksite issues
• Respond to internal service requests and coordinate with Building Services -HVAC, lights, kitchenettes & restrooms (plumbing/cleaning/repair), general & specific janitorial needs, primary contact for large or complicated repairs
• Conducts regular inventory and orders of new office and kitchen supplies, furniture, appliances, electronics, and cleaning supplies as required
• Organizing meetings and employee events, including scheduling, sending reminders, and organizing catering when necessary
• Develop office policies and procedures, and ensure they are implemented appropriately
• Ensures all office equipment is in proper working order and available for use.
• Receives manages, and processes work order requests
• Receives and sorts incoming mail and deliveries, and manages outgoing mail
• Key point of contact during after hours and weekends.
• Able to stand and walk around for long hours at a time
• Physical ability to lift hand carry 50+ pounds

COVID-19 Protocol Responsibilities

• Manages COVID-19 reporting and administrative management of various enterprise COVID-19 systems/processes
• Maintains daily attendance log of all workers and visitors in adherence to Covid-19 clearance and testing procedures
• Identify employees who may be subject to regular testing and monitor compliance by reviewing results
• Create, post, and disseminate communications related to Covid 19 safety protocols and guidance (Hygenic, physical distancing, and staying home if sick practices)

Education and Experience:

• 2+ years of experience in facilities, HR, and/or office administration experience, ideally including some startup experience
• Solutions-oriented and ability to problem solve
• Experience with coordinating projects, process improvements, and managing change
• Excellence in prioritization, time management, and follow-through; delivering tasks on time is a must
• Commitment to being part of a growing culture that is encouraging, motivating, and fun

Why work at Credible?
We are a fast moving group of people who really care about impacting the lives of our customers. We empower our employees to make decisions, take risks, drive our business, and make changes when we don’t get it right. These are our values:

• Exceed Customer Expectations: We provide an exceptional experience to each and every customer that compels them to share it with others.
• Take Ownership: We are trusted to make decisions that are in the best interests of our customers and our business. We think and act like owners. We care – and that makes all the difference.
• Be Curious: We are curious, ask questions, seek to understand, and try new things.
• Do the Right Thing: We earn trust by being transparent, respectful, and honest with each person with whom we interact.
• Get Results: Results fuel our excitement and we know how our personal accomplishments tie to the success of the company.
• Be Bold: We are courageous and take risks that scare us. Our enthusiasm for experimenting is how we will find the next breakthrough.

Our benefits:
We offer competitive compensation, generous benefits, free food, and a flexible vacation policy. But mainly, you want to work at Credible because you believe in our mission and want to have a major role in delivering on it! We look forward to getting to know you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.