Community Manager – Brazil

Job Description

Company Description

Company Description

We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music and audio content to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. Ready to join the team? We're all ears.

We are P.O.P.: Passionate + Optimistic + Proud. Nothing can stop us.

Job Description

Context :

The Communications team in Brazil is looking for a qualified Community Manager to join its ranks; we’re a team of storytellers and producers in love with music, culture and technology. Our mission is to tell the stories behind tracks, artists and creators who use music, podcasts and audiobooks to tell their vision of the world.

We’re keen to find someone who is passionate about discovering these stories and bringing them in front of our audience. A creative individual with experience working with short form video (especially TikTok) and with influencers/creators. You will be tasked to lead the community management and influencer activations to increase reach, engagement levels and grow followership.

What you will do :

• Own and lead the social media community management (focus on TikTok, Twitter and Instagram) and influencer activations (focus on TikTok and Instagram) on our Brazilian Deezer social media accounts
• Work closely with the Social Media Manager and the wider team on developing a community management and influencer strategy, helping you to own social activations and campaigns, from initial brainstorming to execution
• Ideate and create engaging and shareable text, image and video content
• Be bold, be courageous, be ‘on’ with what is happening in the world and experiment with formats, stories and topics – we love someone with a ‘hacker’ mentality
• Manage the engagement on our social accounts on a daily basis; we’re looking for someone who can know their memes and emojis
• Respond to online comments and queries in a timely manner
• Track, analyze and report on the performance of our activations and campaigns, identify and drive improvement opportunities

Qualifications

What we are looking for :

• At least 3 years experience as a community manager or in a similar role with a background in content creation in the social space
• A deep understanding of social platforms (especially Instagram, Twitter and TikTok), their users’ behaviours and expectations as well as relevant influencer/creator talents
• A 6th sense for social trends and pop culture and how these can be leveraged and turned into attention-grabbing content to start conversations with our audiences
• Adaptable to a fast-paced environment open to collaborating with other teams to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency
• An individual with an understanding of social marketing and analytics, someone who applies an insight-led approach to content testing and optimisation
• You are organized and able to juggle multiple priorities and deliverables
• A degree in communication, journalism, social media marketing, or related field
• Exceptional copywriting skills in Portuguese , fluent in English
• Able to capture and produce your own content, strong in-app video editing skills, specifically in relation to TikTok and Instragram content
• Proficient in MS Office and Google Suite, Adobe Photoshop and Premiere skills are a plus

Additional Information

Life @ Deezer in Brazil

• A dynamic start-up environment with an at home vibe and a highly motivated and product-focused team ready to drive innovation
• Seasonal parties and regular team events
• Regular opportunities to concerts, festivals and meeting artists
• Centrally located office in São Paulo
• Hybrid Remote Work Policy with regular home office days
• Meal Vouchers, Health Insurance
• Gympass partnership
• Free Deezer Premium Account
• Free French language online courses
• Dog-friendly office

If you feel like this is the right opportunity for you, press play!
We are an equal opportunity employer.

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