Technical Program Manager - Security

Job Description

Technical Program Manager - Security IT, InfoSec, Cyber Risk & Business Ops | Seattle, WA or San Francisco, CA

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our IT, InfoSec, Cyber Risk & Business Ops team - is in the business of trust and reliability. We create, maintain and operate scalable technology and data solutions that deliver an exceptional experience for our internal & external customers. We embrace Agile principles and values, favor DevOps practices, and view infrastructure as code, all while we create an infrastructure that scales and supports our growth and ambitious vision. This requires a smart, highly collaborative team who can identify, investigate, and implement new technologies to continue securely scaling our global business.

This position
The DocuSign security architecture team is looking for the right person to own and evolve security architecture programs. The Security TPM is a critical part of the DocuSign security architecture assessment program. Coordinating with appropriate subject matter experts, this individual determines the investigation levels for all technology requests. They take responsibility for the requests through the program and drive improvements based on data.

You are a passionate, customer-focused, and eager security professional who is excited about security, with a solid foundation in program management. You are a technology minded resource with a drive for building security programs who is looking for an opportunity to expand security experience across multiple domains.

We are a fun team of security architects and engineers leading critical security evolutions across the enterprise. We are a collection of self driven, collaboratively minded humans all joined by a common mission to continue to evolve, enhance, and empower DocuSign Trust.

This position is an individual contributor role reporting to the Senior Director of Security Architecture and is designated Flex.

Responsibilities

• Own and evolve security architecture and engineering security assessment program
• Lead a global program that enforces strong security patterns across applications and computing environments, while addressing security, business resiliency, privacy, and compliance frameworks
• Contribute to the security architecture strategies based on program results
• Identify and propose new Identity technologies that yield security, administration, and end-user experience advantages while reducing risk and driving cost efficiencies
• Manage and evolve KPIs to indicate the health of security-related programs
• Stay apprised of current and proposed security changes impacting compliance with regulatory and security industry best practice
• Be a positive force for security, privacy, and data protection best practices across the enterprise
• Engage the community across multiple channels, looking to share, educate, and inspire

Basic qualifications

• Minimum of 5 years related experience with a Bachelor’s degree or 3 years related experience with a Master’s degree
• Experience communicating technical concepts to a variety of audiences
• Demonstrated experience in at least two of the following: Cloud computing environments (Amazon Web Services, Microsoft Azure, GCP, etc.); Running and operating security tooling, for example:(Firewalls, Data loss prevention, Identity management, Intrusion detection/prevention systems, Endpoint protection systems, Email protection, Threat Intelligence systems, Vulnerability Management systems); Leading structured projects using computerized planning systems; Leading technical discussions with subject matter experts

Preferred qualifications

• Strong written and verbal communication skills
• Good organizational skills with attention to detail
• Analytical thinking in cybersecurity and business
• Ability to investigate and learn new technologies
• Excellence in communicating business risk from cybersecurity issues
• A proven background in security implementation and delivery
• Proven ability to influence technical and business leadership
• Capacity to work on cross-functional projects
• Industry security certifications or college degree

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

AccommodationsDocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected].

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