Manager, Renewal Sales - APJ

Job Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Manager, Renewal Sales – APJ, reporting to the head of Renewal Sales – International. In this role, you will manage a team of Renewals Specialists and help establish processes, operational cadence, and the infrastructure necessary for the team to identify, process, and close renewal opportunities in line with key performance metrics. As a key leader in the region, you will be responsible for coordinating budgets, forecasts, and organizing and implementing sales strategies to achieve overall revenue objectives for APJ. You will partner closely with APJ Sales teams, Technical Support, channel partners, Customer Success, Legal, Finance, and customers to ensure the highest levels of customer retention and satisfaction. This is an exciting opportunity to join a fast-evolving network and security company.

You are the ideal candidate if you have a flair for selling, pay meticulous attention to detail, and are experienced in people and organizational transformation. You are a committed, detail-oriented communicator who collaborates and coordinates well across stakeholders while working with a sense of mission to surpass quotas and grow market share. You combine a relentless drive for timely and accurate sales outcomes and passion for inspiring the best in people

What you’ll do:

• Manage a team of Renewals Sales Specialists in APJ
• Be responsible for the timely generation, validation, auditing, and management of all aspects of the Infoblox maintenance renewal
• Develop and implement scalable approach to sell multi-year renewals and co-term contracts
• Effectively communicate and position Infoblox service programs within the partner community and installed base by acting as the services expert
• Work closely with Finance and Legal teams to ensure contracts are accurate and compliant
• Provide guidance and drive system, process enhancements, and metrics to measure and drive improvement of team efficiency and reporting capabilities
• Contribute to the development of standard performance dashboards for the Renewals team using data captured through SFDC/CPQ and other operational systems and provide detailed reporting and metrics to management and the Sales team
• Enforce strict SFDC hygiene policies that lead to accurate data and reporting
• Influence internal and external stakeholders to help remove obstacles and support goal achievement of the Renewals Sales team
• Prepare and present quarterly analysis to senior management on APJ Renewals team activities related to bookings, partner efficacy, on-time performance, and process improvement

What you’ll bring:

• 10+ years of experience working in renewal sales or sales with operational responsibility and 3+ years of managing and developing people
• Expert working knowledge of the service business, including co-termination, service terms, etc.
• Knowledge of hardware and software revenue recognition rules is a must
• Experience working within the service industry in a multi-tier channel environment (distribution)
• Experience with communication and training channel partners on service program best practices
• Proven ability to process business accurately yet efficiently under time-sensitive situations
• Ability to tactfully close deals with a high degree of integrity
• First-hand knowledge of best practices for service renewals, processes, and systems
• Process orientation with the ability to build and manage a well-oiled sales machine while implementing a rigorous, measurable, and repeatable process
• Hands-on experience with systems—SFDC, Oracle, Tableau preferred—expert knowledge of Microsoft product suite
• Experience scaling an organization through rapid growth and transformation

What success looks like:

After six months, you will...

• Communicate Infoblox technology offering and our value proposition confidently
• Be attuned to the Infoblox sales cycle and regional team structure
• Built strong relationships with our external and internal stakeholders

After about a year, you will...

• Achieve renewal sales targets and metrics, and delivering consistent or exceeding quarterly results
• Develop effective cross-functional relationships to maximize customer and company value
• Be a key player on the team and broader Infoblox APJ organization
• Be an ambassador for Infoblox—seen by customers and the broader market as driver of value through our solutions and an enabler of transformation

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

#LI-JT1
#LI-Remote