Program Manager Senior (Hybrid)

Job Description

Purpose of Job

We are looking for a hard-working Program Manager Senior to work in either the San Antonio, Phoenix, Charlotte, Colorado Springs, or Tampa locations. Remote work is available for this position.
The ideal applicant is passionate about the management, execution, and delivery of large-scale programs (multi-year, large cost, and scope, etc.) and/or the oversight and governance of programs to ensure alignment to the CoSAs strategic imperatives and to monitor program health. They will work to meet multi-year program deadlines, scope, and overall program benefits. They will also complete, and in some cases, lead key AML governance control activities, including AML policy and procedure oversight, AML training governance, AML metrics report coordination, and third-party risk management AML oversight.
Partnering with key stakeholders within the Bank and Enterprise AML to coordinate Bank AML governance and program execution activities is essential to the role. Key to the role is also identifying and managing existing/emerging AML and sanctions risks that stem from business activities and the job role. Driving the adoption and sustainment of changes within the organization in compliance with USAA’s Organizational Change framework is also a key function in this role.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies and procedures for business activities.
• Defines and maintains program strategies commensurate with the level of risk, size, and complexity.
• Directs analyses, root cause identification and development and recommendation of key work products.
• Applies proficient knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.
• Negotiates agreements, settles disputes equitably and defuse situations.
• Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
• Responsible for developing multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value.
• Facilitates meetings with executive management project sponsors to define solutions.
• Ensures compliance with company and regulatory policies and procedures.
• Adheres to EPMO processes, procedures, controls, standards, tools and templates (as the need arises).
• Adheres to governance rigor required for work effort.
• Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management framework.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them later and you will not be able to change your responses.

Minimum Experience:

• Bachelor’s Degree, or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 years of project and/or program management experience, including experience defining a new program and/or handling large-scale projects.
• Proficient experience in Principles of Project/Program or Portfolio Management.
• Proficient knowledge program efforts management tools and methodologies.
• Understanding of risk management policies and procedures.
• Knowledge of program management methodology and techniques; program performance evaluation and organizational change principles.
• Experience developing, maintaining, and reporting on project/program budgets.
• Solid intuition for business and/or proven learning agility to quickly increase business knowledge.

Preferred Skills:

• 6 years of AML compliance experience in compliance or audit with a financial institution, or in AML examinations with a prudential regulator.
• Understanding of AML risk management policies and procedures.
• Knowledge of BSA/AML/Sanctions regulations as they relate to large financial institutions.
• Experience developing, maintaining, and executing on AML/sanctions-related control activities.
• AML/sanctions related credentials (e.g., CAMS).
• AML/sanctions governance and oversight experience.

​The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

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Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 – $158,900* (this does not include geographic differential it may be applied based on your work location).

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential:

Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.

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