IT Associate Manager

Job Description

COVID-19 continues to significantly impact our employees, families and communities. With employee health and safety as our top priority, and as a federal contractor, Lockheed Martin is taking action to address the increased risk and uncertainty COVID variants pose in the workplace and ensuring we meet our commitments to national security.
To uphold safety for all employees, we will continue to request vaccination status for all Lockheed Martin employees including new hires. All current and newly hired employees who are unvaccinated will be required to adhere to onsite safety protocols.
Description:Our employees are the core of everything we do, and they are helping the future arrive. As a leading technology innovation company, our team of over 100,000 people work with partners around the world to bring proven performance to our customers’ toughest challenges. Headquartered in Bethesda, MD, Lockheed Martin has employees based in all 50 states and more than 570 facilities that span 70 countries. At Lockheed Martin, we approach each day with creativity, innovation, and integrity. We hire people with a broad set of technical skills who are ready to take on some of industry’s greatest challenges and make an impact on our nation’s security.
This Enterprise Operations (EO) position supports the Lockheed Martin Aeronautics division located at the Fort Worth, TX, Marietta, GA and Palmdale, CA facilities. The selected candidate will have both technical execution and people management responsibilities for a team of IT professionals. The successful candidate will be accountable for all day-to-day activities for the Infrastructure and Systems Administration Team - ensuring that the Lockheed Martin networks and IT systems are managed, controlled, and compliant with LM policies and procedures.
Responsibility includes staff management and execution of activities related to Systems Administration support to the Aeronautics Business. The position may require infrequent 24 X 7 support for break/fix oversight or critical task support.
Responsibilities also include:
• Providing direct management and supervision of a team of 15-25 Lockheed Martin and Contractor technical staff.
• Act as the Infrastructure POC to Programs and Organizations located locally and across LM-Aero.
• Coordination of server, storage, and data center needs for the Aero Sites including attending staff meetings, understanding and acting on Aero-IT strategies, assist in identifying Infrastructure staff resources. Assist in workload prioritization, scheduling and escalating IT Administration Services tasks.
• Manages cost, schedule, technical and risk
• Coordination of staffing, hiring, resource prioritization and labor planning to ensure appropriate skill and experience to support SLA/SOW/Aero-CIO commitments.
• Meet Aero-IT/Aero-CIO specific vulnerability management and Break-Fix/Service Request performance goals.
• Responsible for Performance Management, Promotions, Talent Planning, Training and Development activities for direct staff.
• Establishes metrics to measure performance against commitments and establish business rhythms to present to senior leadership.
• Organize and conduct service status reviews, team meetings and activities according to established business rhythms (I.E. Weekly Activity Reports, SitReps, Monthly Operating Reviews, etc.).
• Continually seeks and implements improvements that reduce cycle time, improve productivity, increase availability and reduce overall costs.
• Position requires ability to travel as needed to interface with customers, peer organizations and direct reports.
• Requires US citizenship to access facility
Basic Qualifications:
• Ability to obtain DoD Secret clearance
• US Citizenship required for access to the work location
• Experience leading multi-discipline Systems Administration teams
• Experience working with virtual and onsite teams
• Experience with customer service skills
• Experience with effective project management
• Experience with managing conflicting priorities/projects and assignments
• Experience with daily incident management system(s)
Desired Skills:
• Active Secret DoD security clearance (with 5-year investigation)
• Experiences with leading IT Systems Administration, Storage/Backup Administration, Citrix and Data Center Teams.
• Knowledge of Cost Account Management concepts including the ability to effectively communicate with Senior Management, Directors and VP's and technical leadership
• Knowledge of operating systems life cycle management and configuration management (Print Management, Account Management, System Imaging, Hardware Modernization, Performance Monitoring, etc.)
• Knowledge of Server Administration responsibilities and proven experience
• Knowledge of Agile Framework and/or Related DevOps Methodologies
• Active DoD 8570 IAT Level II or III certification (i.e. Security+, CASP, CISSP, etc.)
• Project Management or Agile Certifications
• Knowledge of Industry standard Service Level Agreements and Performance Metrics
• Experience with Full Spectrum Leadership and Community of Excellence leadership