Senior Engineering Program Manager: ServiceNow

Job Description

Description:

Providence St. Joseph Health is calling a Senior Engineering Program Manager to work remotely from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX.

Apply Today! Applicants that meet the minimum required qualifications will receive a message from Modern Hire requesting for you to log in and complete the first stage of the interview process which is an essay / text format interview.

Do You have a passion for designing products that delight your customers? We are seeking a Senior Engineering Program Manager: ServiceNow who will work with their Engineering counterparts to design solutions and services that make a meaningful impact on the products you manage. This role will work in a fast-paced environment, requiring an understanding of your customer needs, with great analysis and design, strong problem resolution, decision making, communication and partnering skills. If this sounds exciting to you, please apply now!

In this position you will have the following responsibilities:

Solution And Service: Design of Feature Area Specifications

• Designs, creates, evolves, and communicates feature area specifications that form cohesive, iterable plans that align to the multi-year vision
• Applies experience as well as technical, functional, and caregiver/partner knowledge to define the feature area’s role within the multi-year solution/service vision
• Demonstrates a strategic understanding of the timing and rationale for design choices for a feature area

Engineering Lifecycle

• Uses an understanding of the engineering lifecycle
• Participates in design, code, and test planning and reviews, and shares best practices across the team
• Identifies feature-level dependencies and establishes milestone release criteria to manage them

Solution And Service Ownership

• Has a sense of pride and personal accountability for end-to-end quality, completeness, and resulting user experience for the life of the solution/service
• Identifies unaddressed issues and resolves, escalates, or finds the appropriate owner to ensure the highest level of quality
• Uses the solution/service regularly to understand it thoroughly and discover ways to improve it

Leadership

• Acts as a coach and mentor to less experienced team members

Qualifications:

Required qualifications for this position include:

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education/experience.
• 5 years related experience
• Strong program and project experience.
• Experience with ServiceNow as a product owner

Preferred Qualifications For This Position Include

• Master's Degree -OR- equivalent education/experience.
• Experience in a Healthcare environment.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: IT Project/Program Management

Location: Oregon-Portland

Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska

Req ID: 337156