Job Description

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, Bangalore, London, Melbourne, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events (pre and hopefully post-Covid) and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope .

About the position:

We are looking for a Manager of HR Operations to lead during an exciting time of growth and expansion at Netskope! You will guide and mentor a growing team that supports the foundation of our globally diverse workforce and help scale the business while promoting our core values and using data-driven insights. This is a highly dynamic role that requires you to quickly jump from your creative to your analytical brain while maintaining poise and accountability. You will develop strategies while implementing programs that encourage, empower, connect and develop our employees. You will collaborate cross functionally to drive core pillars of operations: Employee experience, Global Mobility & Compliance, and Technology & Tools Enablement. Because of the inevitable evolution of the future of work due to our current climate, you will serve as a key decision-maker and strategist for our go-forward model as we scale. You will move quickly as a builder and a doer, proactively partnering with stakeholders to ensure overall systems efficiency and program effectiveness.

Responsibilities:

• Manage and execute day to day processes key to elevating the Netskope employee experience : onboarding, off boarding, supporting GTM team (reporting of analytics and statistics)
• Implement and optimize on People systems and processes to service a workforce that will scale globally at a rapid pace
• Define and drive strategic goals and all aspects of the function including people platform systems (Workday), operations, and Workday reporting
• Work closely with security team on audits, RFP knowledge
• Maintain/manage the HR wiki page
• Develop a deep understanding of the business - our key metrics, drivers for growth, and our 3-year strategy
• Serve as a strategic business partner to the senior leadership team and develop strong, proactive collaborative working relationships across the organization
• Be a key team-building leader and people manager that the team looks to for mentorship on a range of personal and professional challenges
• Establish scalable solutions empowering our Talent Acquisition Team and HR Business Partners to efficiently support their partner teams

Requirements:

• Experience building and leading people operations, with recent specific experience in service delivery / contact centers, People tools, systems, process efficiency, and reporting (Workday - Performance Management System)
• Management experience; a natural coach and mentor who relates well with others, listens, and can build rapport with a diverse workforce
• A self-directed leader with prior experience building the People function at a rapidly scaling company
• Energized by feedback and encourages the team to constantly test and iterate toward success
• Projects stability and confidence through times of phenomenal challenge and periods of immense change
• Provide a data-driven approach to program creation from start to finish
• Excellent project management skills with a proven track record to craft and implement people strategy that drives business results
• Intellect and pragmatism to be able to handle ambiguity and manage change; a natural tendency toward discreteness
• Effective communicator with the ability to provide both strategic foresight and feedback
• Strong service orientation with the dedication to providing an excellent employee experience
• Up-level usage of internal tools by maintaining our vendor relationships, while also bringing forth new tools to utilize to help improve our HR processes
• Experience supporting both exempt and non-exempt workforces
• Deep knowledge of legal and employment compliance matters as they relate to internal audit and controls, employee-related policies and procedures, and SOC reporting
• Proficiency with Google Apps; Workday, and Greenhouse
• Always curious and always learning!

Education:

• Bachelor's Degree. Master's Degree is a nice to have

#LI-AF1

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.